Senior Product Manager, Ecosystem

Your Impact

As a Senior Product Manager for the Digital Evidence Management (DEMs) team, you will drive Axon’s third-party ecosystem strategy. We are looking for a product manager with a track record of defining and executing complex software deliverables across multiple teams, job functions, and partner organizations. This role will require deep knowledge of Axon’s products and the ability to ramp up quickly on technical specifications and requirements. You will work collaboratively with product managers, engineers, solutions architects, and our go-to-market teams to own the delivery of a high-quality, enterprise-ready system. You will be at the heart of capturing customer feedback as we deploy our third-party ecosystem to beta users across the country. You will be responsible for prioritizing that feedback, planning updates, and readying the overall system for launch. By delivering research-based voice of customer to our engineering squads, you will ensure we’re building workflows that are critical to the users of our system, and join forces with Axon’s strategic partners that are aligned with the mission to Protect Life by ensuring all evidence is accounted for and considered in the pursuit of justice.

What You’ll Do

Location: US Remote or Seattle, Washington
Reports to: Director, Product Management, Axon Evidence
Direct Reports: None, IC role

• Direct and guide the software product vision of our integrations framework with third-party systems. Communicate the vision to cross-functional teams and iterate based on interactions with customers, partners, and internal stakeholders.
• Spend time with our users (remotely and in the field) to conduct voice of customer to inform the roadmap and ensure what we’re building delivers value to the customer.
• Spend time with partners to understand how their needs differ from each other and craft a vision for scaling our solution to the entire market.
• Partner with other product managers, user research, engineering, and solutions architects to make your vision a reality.
• Engage with collaborative corporate development and go-to-market teams.
• Work with your own engineering team to balance scope, functionality, performance, and time to market.
• Creatively generate solutions to a wide range of technical, workflow, and business problems.
• Gather quantitative and qualitative data from market and end users.
• Make data driven decisions when possible and fall back on well supported intuition when data is not available.
• Problem solve within constraints that truly exist and break through constraints that don’t actually exist.
• Operate with autonomy while proactively reducing ambiguity for your team and your cross-functional peers and partner organizations.
• Present the status of the products broadly across the organization, including the Axon Ethics Board, while exhibiting command of the details.
• Manage and deliver results against a set of performance metrics reviewed with Axon’s Executive Team on a monthly basis.

What You Bring

• Bachelor’s Degree in Computer Science, Engineering, or equivalent practical experience.
• 5+ years relevant technical Software Product Management experience, ideally shipping complex, multi-product/system solutions with SaaS components.
• Experience in API, 3P ecosystem technology.
• Experience solving complex user-interaction problems with creative solutions and partner organizations.
• Direct experience working with engineers to balance scope, time to market, and functionality, constantly making trade-offs using qualitative and quantitative absent data.
• Excellent problem-solving skills, well-structured written and verbal communication.
• A proven track record of delivering successful products that achieve key business outcomes.
• Flexibility to travel domestically and internationally when necessary (15%).

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

*Axon requires employees be vaccinated against COVID-19 as a condition of employment, unless a medical or religious accommodation is approved. As such, newly hired employees will be required to provide proof of their COVID-19 vaccination.