Senior Product Manager - Digital ID

Onfido is the new identity standard for the internet. We empower people around the globe to reach services they love and need simply, speedily and safely – whether they’re renting a car or opening a bank account or completing a high-value transaction where identity is key. We built a full-service suite of AI-powered identity verification solutions with fairness and inclusiveness at their core, and were awarded ‘Outstanding Leader in Accessibility’ and ‘Best Innovation in Algorithmic Bias Mitigation’ awards at CogX. 

Onfido is an established pre-IPO technology company with a prominent position in the global marketplace that has been repeatedly recognized for excellence in performance and innovation. In 2021 we were awarded ‘Artificial Intelligence and Machine Learning Hot Company’ by CyberDefense Global Infosec Awards, ‘Fraud Prevention Innovation of the Year’ at the CyberSecurity Breakthrough Awards, and named to the CB Insights Fintech 250 for the fourth year running. We've received over $200 million in funding from investors including TPG Growth, Microsoft, and Salesforce to achieve our vision. We partner with thousands of businesses to help millions access services every week – from billion dollar institutions to hypergrowth unicorns. We support identities from 195 countries, and 2,500+ document types. Our recent growth is fuelled by continued increasing demand in the United States – where we’ve grown in year-over-year sales by 264% – as more enterprise organisations accelerate their digital transformation plans with Onfido. 

Our goal is to work together to promote and celebrate an inclusive and diverse community. Collectively, all Onfidoers are committed to creating an environment where everyone can be themselves, and where differences are celebrated. We encourage people from all backgrounds and cultures to come together to solve some of the world's most interesting problems.

Why we think you’ll want to join us: 

Universal Problem: You’ll be working on an urgent and current problem impacting virtually everyone on the internet: Identity. 

Hot and Responsible Tech: You’ll be developing cutting-edge proprietary on-device technology such as photo quality assessment, working directly with machine learning researchers and engineers. 

Rapid Growth: Onfido is growing very fast. You’ll see your products being used by millions of users and get to re-invent our practices as the old ones inevitably break. 

Focus and Autonomy: Product Management is represented at the highest levels at Onfido with our Chief Product Officer, Alex Valle. We have stable company goals and overall product strategy, while you’ll have a very high degree of autonomy to set the strategy for your own product area. Learn more about our product strategy review process.

Knowledgeable Peers and Experienced Leadership: Large, diverse, highly collaborative product team. Plenty of people to learn from, and work on problems together from different points of view. We dedicate specific time to hone our product management craft. 

Commitment to Mental Health: We strive to create an open environment where mental health is supported, and people can bring their full selves to work. This is reflected in our values and benefits (including Sanctus mental health coaching). Learn more about why we signed the mental health pledge.

The core of our identity product focuses on validating physical id documents. As digital forms of identification gain traction, we will need to adapt our product and strategy. The digital identity landscape is complex and balkanized, with 100s of digital identity initiatives across governments and businesses, from Apple’s digital id scheme to the EU’s eIDAS framework. This role is charged with formulating and delivering Onfido’s digital identity solutions within our product suite.

At Onfido, we have a distributed workforce.

For this role, you can work in any EU country where we have a legal entity. We have a hybrid model, and you can choose to work fully remote, or come to our offices! We let all of our employees choose what’s best for them.

Onfidoer’s share a set of core values and want to hear from you if you believe in:

> Succeeding together; you work collaboratively and put the team first

> Taking pride; you care about quality, producing great work and customer / user outcomes

> Creating customer buzz; you demonstrate a strong user / customer focus

> Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others

> Finding a better way; you’re adept at finding solutions, experimentation and innovating to make things better

Personal hyper-growth requires a fast-moving environment, a clear career development plan and—crucially—looking after ourselves.

Onfido Balance is the toolkit we’ve developed to succinctly communicate our benefits offering:

> Our Body benefits prioritise health, wellbeing, exercise and recovery. 

> Our Head benefits are focussed heavily on learning whatever your learning style, mental wellness and flexible working.

> Our Heart benefits are framed around sharing our success with our peers, our local communities and our future selves in the form of equity, corporate social responsibility and better togetherness.