Senior Product Manager, Cruise

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

Tripadvisor’s global cruise business includes Cruise Critic, the world’s largest cruise reviews and information site, offering a comprehensive resource for cruise travelers which covers audiences from first-time cruisers to avid cruise enthusiasts. Cruise Critic features more than 350,000 cruise reviews and hosts the world's largest online cruise community.

What we do in Product: 

In this role, you will execute product features to deliver strategy. You’ll prioritize and coordinate work to deliver a roadmap while managing stakeholders inside and outside the business. You will translate business needs into product plans that incorporate appropriate research and stakeholder input. To be a successful candidate, you will be passionate about data, able to turn vision into action, and thrive in a fast-paced, collaborative environment. Your communication skills allow you to excel at collaborating in a global, distributed team environment. The Senior Product Manager role reports to the Head of Product, Cruise.

What you’ll do:

• Influence the long-term product strategy and associated roadmap 

• Identify and form creative solutions for unmet opportunities that increase site performance and user success

• Build and/or assist with business cases and analytical support/insight for new initiatives; this requires identifying and understanding key issues, quantitatively analyzing these issues, and communicating key insights and results

• Translate global business and consumer needs into requirements and work with Engineering including machine learning to deliver solutions that improve our tools, systems, infrastructure and user experience

• Develop scalable processes in a high volume environment

• Measure success for new projects and track them on a regular basis to ensure that all projects and existing functionality are moving toward our defined goals

• Collaborate cross-functionally with business unit Product and design teams, Engineering, Analytics, Marketing, Sales, Content, Finance and other stakeholders across Cruise Critic

• Monitor the competitive landscape to understand how our product offering stacks up against our direct competitors

What are we looking for? 

• 5+ years of product management experience

• Familiarity working with external vendors and partner relationships

• Consistent track record of executing cross-functional initiatives, ensuring multiple projects are completed in an appropriate and timely manner

• Strong analytical skills to interpret data and trends, diagnose problems, and recommend effective action plans to resolve issues

• Strong quantitative analysis skills and a data-driven approach to problem solving

• Excellent communication to effectively and efficiently articulate both roadmap vision and specific details to various stakeholders, from senior leadership to individual contributors.

• Ability to write and or guide clear and concise product requirements, status updates and product results.

• Strong teamwork and collaboration skills are essential

At Cruise Critic, we have built an open & collaborative environment and we hire the people we want to work with (not just the ones with the right qualifications), but who also think differently and challenge the status quo.  We empower people, giving the support and autonomy needed to succeed.  We embrace data to make decisions and overcome obstacles.  We choose speed over perfection, but not at the expense of quality.  We do what we do well, but we’re always looking to make it better.  Let us know if you’d like to help.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at [email protected]. 

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