Senior Product Manager

Job Overview:

You will own our Product strategy and shape the future of Coursera's platform ecosystem. We are seeking a highly cross-functional product leader to manage the design, development, and ongoing iteration of our core platform experiences. The platform product domain will enable features and product experiences such as authentication, authorisation, data transfer, admin and learner experiences that can be easily configured and automated to elevate and extend our experiences for learners globally. 

You will collaborate with cross-functional product, design, engineering and services teams to ensure the end-to-end implementation journey is thorough and thoughtful. You will write robust requirements, prioritise the backlog, and lead teams comprising architects, engineers, design, and business stakeholders to deliver platform-based product solutions.

The role requires a strong product mindset; a combination of business savvy, customer centricity and technical knowledge to drive a number of complex initiatives across multiple stakeholder groups. We are looking for a product manager who is passionate about the customer’s journey while striving to understand the complexities of platform products and operational impacts to build world-class experiences for our learners, educators, and admins for our Coursera learners, partners and customers globally.

Responsibilities:

• In collaboration with key XFN counterparts including engineering, design, data science, research, pedagogy, set the benchmark for best practices, conventions that should be followed, and all-around standards that should be adhered to across our integrations in each segment, and then evangelize these best practices.
• Build your product roadmap for multiple features and segments while clearly articulating user needs, behaviors and preferences, pain points or opportunities, user impact, and desired metric outcomes for integration based product solutions
• Build relationships with key business partners while managing the strategy on all Integration initiatives
• Drive the adoption of the platform solutions and associated tools across the organization and keep up to date with the latest features, technologies, and trends in integration standards across Higher Ed and Corporate.
• Manage the lifecycle for your product, evaluate and enable experiences across the broad spectrum of user touch points spanning segments, products, internal tools and services in addition to customer facing experiences.
• Create product plans, requirements and documentation that are informative, concise and drive effective decision making and accountability for product success from design through delivery
• Identify dependencies with other strategic initiatives and influences other product managers to incorporate dependent features into their roadmaps
• Define, monitor and measure product metrics and corresponding KPIs, incorporate learnings into product definition and development process.
• Communicate product vision to senior management and various stakeholders

Basic Qualifications:

• 4-6  years of product management experience on technical platform products. 
• Proven track record of successfully delivering complex and impactful product initiatives from ideation to launch
• Experience with qualitative and quantitative user research. Experience with A/B testing, SQL, and data analysis tools
• Demonstrated ability to influence and inspire cross-functional teams through communication and collaboration
• Strong commitment to Coursera's mission of transforming lives through learning

Preferred Qualifications:

• Bachelor's degree in a technical or relevant field
• Experience in building and launching successful platform products
• Experience with integration standards in Higher Education and Corporate Learning. Understands Interoperability. 

If this opportunity interests you, you might like these courses on Coursera:

• Learning How to Learn
• AI Product Management
• ChatGPT Teach-Out

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