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Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 136 million registered learners as of September 30, 2023.
Coursera partners with over 300 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.
Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.
We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.
We are looking for an experienced product leader to join the Learner Engagement & Experience product group at Coursera to shape the future of online learning. Our mission is to deliver personalized & engaging web and mobile learning experiences for 100+ million learners around the world.
As a Senior Product Manager for the Core Learner Experience team, you will play a crucial role in building the in-course learning experience and driving learner engagement and retention. This role offers a unique opportunity to have a broad scope and make a significant impact through big innovative bets. Current and past projects include
- PERSONALIZED SCHEDULES – Learners can input their schedules into a course to automatically receive personalized course deadlines and goals
- ML-DRIVEN NUDGES - Learners get notified whether they are on track, ahead, or behind in their course with actionable next steps to keep them progressing efficiently.
- LEARNING ACHIEVEMENTS & REWARDS - Learners earn points & rewards from making progress in learning pathway
Responsibilities:
- Create and evangelize the vision for the future of learning on Coursera and develop product strategies and roadmaps.
- Collaborate closely with cross-functional teams, including engineering, design, data science, research, pedagogy and more to define product requirements and ensure successful product launches.
- Define and track key learner engagement and retention metrics. Monitor performance and identify areas for improvement to ensure the best learner experience.
- Drive experimentation and A/B testing to validate hypotheses, optimize features, and iterate on product improvements.
- Conduct user research and data analysis to gain deep insights into learner needs, behaviors, and preferences, and translate those insights into product requirements.
- Stay updated on the latest trends and developments in online learning, AI, instructional design, and educational technology, and leverage deep market knowledge to inform product decisions.
- Collaborate with stakeholders across the organization to align product strategies with business objectives
Basic Qualifications:
- 5+ years of product management experience in a consumer-facing digital product
- Proven track record of successfully delivering complex and impactful product initiatives from ideation to launch
- Experience with qualitative and quantitative user research. Experience with A/B testing, SQL, and data analysis tools
- Demonstrated ability to influence and inspire cross-functional teams through communication and collaboration
- Strong commitment to Coursera's mission of transforming lives through learning
Preferred Qualifications:
- Bachelor's degree in a technical or relevant field
- Experience in building and launching successful ML/AI based data products
- Prior domain experience in education, online learning, instructional design or similar fields
If this opportunity interests you, you might like these courses on Coursera:
Compensation:
Our job titles may span more than one career level. The base pay for this role is around 210,000 $. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.
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Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Senior Product Manager - Core Learner Experience position?The suggested salary for this position is $160,000-$204,500*
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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