Senior Product Manager, Continuous Coverage (Remote)

From the Lloyd’s of London coffee shop to the moon landing, every venture relies on insurance. The $1 trillion insurance industry is fundamental to our economy and society, but remains stuck in the stone age. Incumbents rely on antiquated pen-and-paper process and there's a huge opportunity to transform it through technology. At Newfront, we're building software to supercharge insurance brokers and help them deliver a delightful experience to clients.

While we’re a technology-driven company, we believe that people and trusted relationships matter. Newfront believes in empowering people rather than "disrupting" them. Our singular mission is to create the future of work for this massive industry.

We’re building the modern insurance brokerage and you can read more about our recent funding and merger here:

As a Product Manager at Newfront you’ll be responsible for product planning, scoping, and execution. You'll work to define concrete projects for the product engineering team to tackle to unlock Newfront’s growth as a business. We develop products for 3 different user groups – our clients, brokers, and the servicing team.

- Clients: We want to do the hard work of helping Newfront's clients understand the coverage they have and buy the coverage they need easily at a great price. When things happen in their business, they should be able to easily request an update to their coverage, get help, or make a claim.

- Brokers: We want to help them turn leads into sales. Insurance brokers are like a sales team in a traditional SaaS company. They need tools that clearly communicate the status of all of their clients, tracks their leads, and helps them grow the revenue they bring to Newfront.

- Servicing team: We want to enable Account Managers and other servicing team members to focus on stellar service for our clients rather than data entry, PDF generation, and repeating status updates. To do so, we aim to automate these tedious processes as well as make tools that help the servicing team efficiently advise and support clients through business activities that impact their insurance needs.

As owner of the Continuous Coverage product area, you’ll be focused on understanding how client's risk change over time and how Newfront can match the various processes of our servicing team or build automation to ensure that clients are always covered as their business grows.

We value collaboration with cross-functional peers and encourage them to work directly with us in exploring their issues and how a combination of product and process may help them progress towards their goals. You should feel comfortable communicating product and technical development processes to a non-technical audience and with the leadership team.

Newfront is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Newfront provides reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].