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THE CHALLENGE
At Eventbrite, our mission is to empower people through live experiences. Whether through attending your favorite concert or hosting a conference, events can be transformative. They can also be pretty complicated. As a product for anyone in the world, it shouldn’t be.
To help us deliver on this mission, we are on the hunt for an entrepreneurial Senior Product Manager who puts the customer first, is passionate about user experience and building businesses while building great products.
THE TEAM
You’ll be joining a global team of experienced and talented Product Managers, Engineers and Designers who are focused on building a product that empowers and enables customers to participate in great live experiences. We are passionate about live events, motivated, collaborative, and a fun-loving team responsible for a high-growth, global business.
THE ROLE
You will have the ownership to create the Consumer Trust ecosystem to help millions of Eventbrite creators to measure their quality and performance and help consumers to discover events based on that information. You'll set a compelling long-term vision for our reviews and user-generating content system and define the strategy, roadmap, and tactical steps to get there.
You are going to work on creating solutions for both side marketplace. This is a highly collaborative and cross-functional role in which you will work with multiple stakeholders, other product managers, engineers, data scientists, designers, and integrity operations experts, both within and across business units.
Your role is critical to impact millions of would-be event-goers and helping our marketplace become a trusted tool for exploring and attending the best events on Eventbrite.
YOU WILL
- Lead the ideation, research, design, development and launch of user-centric products
- Understand consumers and creators needs; identify and define product requirements
- Create clear goals for the team. Drive product development with a world-class team of Engineers, Designers and Data Scientists to deliver impact for our business and users.
- Use data and metrics to inform your strategy and success criteria
- Work closely with marketing, sales and services to bring products to market
THE SKILLSET
- Passion for live events, frequently attending events and buying tickets online
- Strong prioritization and focus, including comfort in making tradeoffs with incomplete information
- Proven ability to work cross-functionally, collaborate, influence, and work as part of a team
- Great communication skills. Excellent written and oral communication skills
- Ability to influence team members across all departments and levels of the organization
- Ability to rapidly understand user needs, respond to tight deadlines, and deliver solutions that drive key business metrics
- Data-driven, analytical problem solver
- User-first mindset with experience in user research and testing
BONUS POINTS
- Experience with user-generated content products
- Experience working in two-sided marketplaces
- Experience using Eventbrite’s product as a creator and/or attendee
WHAT WE OFFER
We are committed to providing competitive, valuable and meaningful benefits for our Britelings.
We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong.
Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.
We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote/hybrid environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
ABOUT EVENTBRITE
Eventbrite is a global self-service ticketing, marketing, and experience technology platform that serves a consumers and event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. With over 280 million tickets distributed for over 5 million total events in 2022, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.
IS THIS ROLE NOT AN EXACT FIT?
Eventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
#LI-REMOTE
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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