Senior Product Manager (Consumer Mobile)

Who we are:

Fivestars helps local businesses grow by turning their credit card reader into an all-in-one payments and automated marketing program. Our mission is to help businesses and communities thrive by turning every transaction into a relationship. Since launching in 2011, Fivestars has become a robust national commerce network, with 70 million users discovering and driving sales to 12,000+ small businesses. We help drive over 100 million transactions and $3 billion in local merchant sales annually. More than 1 million people sign up monthly to support the local businesses that make our neighborhoods great.

In Oct 2021, Fivestars was acquired by SumUp – a financial technology company that allows businesses of all sizes to receive payments quickly and simply, both in-store and online. Named as Europe’s fastest-growing company in the Inc. 5000, SumUp supports over 3 million merchants globally and operates in 34 markets across Europe, the U.S., Brazil and Chile. With its card terminals and online services relied upon by businesses of all sizes from DHL to black cab drivers – SumUp is the partner of choice for small businesses from every walk of life.

Who you are:

We are looking for a Senior Product Manager who is excited to lead the vision and execution of our consumer experience at Fivestars. The ideal candidate approaches their craft with the humility of a true artist and the passion of a great maker. 

The candidate will bring a depth of functional (product management) and subject matter (SMB, consumer mobile) knowledge and experience as well as a proven track record of shipping fantastic products. 

Upon coming on board, you’ll be joining and fostering a culture of making, testing and learning. You will be part of a group of highly collaborative, iterative, non-political and curious makers that are excited by creating new and innovative solutions to our user’s problems.

What you’re going to do:

• Lead the strategy, road mapping, prioritization, development, and execution of our mobile and messaging products at Fivestars
• Translate company goals into a clear product strategy
• Own company-level OKRs for those products
• Work cross-functionally with engineering, design, analytics, marketing, and other product teams to create great customer experiences
• Use qualitative and customer research and data analysis to prioritize needs across the company 
• Communicate product vision to senior management and various stakeholders.

What we’re looking for:

• Understands mobile: 4+ years of shipping and scaling mobile products that users love
• Humble and collaborative: Proven ability to lead teams and work cross-functionally in a highly collaborative environment
• User centered: The ability to understand the behaviors and needs of our users, and a desire to prioritize addressing those needs
• Clear communicator: The ability to communicate concisely and convincingly in a way that demonstrates clarity of underlying thought.
• Metrics-oriented: The ability to understand what metrics matter to build a delightful user experience
• Missionally aligned: Passion about solving problems that help the small business community thrive

Benefits & More:

• 4 weeks of annual PTO plus 10 paid holidays
• Medical, Dental and Vision benefits, along with too many to list!
• Career Coaching & Development
• 401(K) Retirement Plan and Paid Parental leave
• Benefits that holistically support your physical, emotional, and financial wellbeing

Fivestars provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or other applicable protected categories. In addition to federal law requirements, Fivestars complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.