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Ro

Senior Product Manager, Commerce Platform

Full-timeSenior Product Manager$149,000-$199,000*
Remote
This job offer is closed.
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Who We Are
Ro is a direct-to-patient healthcare company providing high-quality, affordable healthcare without the need for insurance. Ro is the only company to seamlessly connect telehealth, in-home care, diagnostics, labs, and pharmacy services nationwide. This is enabled by Ro's vertically integrated platform that powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has facilitated more than eight million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Visit Ro.co for more information.

Ro was named #2 in Wellness on Fast Company's 2019 list of the World's Most Innovative Companies, recognized as a CNBC Disruptor 50 in 2022, listed by Inc. Magazine as a Best Place to Work in 2022 for our third consecutive year, and named one of FORTUNE's 2022 Best Medium Workplaces.

As the Senior Product Manager for our Commerce Platform, you will lead the development and roadmap of new commerce capabilities including pricing, promotions, payments, and authentication to expand our platform commerce capabilities. You will partner closely with patient-facing teams and other platform teams to understand platform gaps and roadmap dependencies to ensure we have the capabilities needed to treat more patients effectively and unlock new care models. You are someone who loves digging into complex problems, collaboratively working with various teams and roles across the organization, and effectively communicating existing capabilities, new feature development and releases, and the broader strategic roadmap. You are also a passionate executor who will lead a cross-functional squad in day-to-day building, experimenting, and optimizing. You will directly report to the Director of Product, Commerce and Pharmacy.

What You’ll Do:

  • Serve as the primary platform product manager for commerce-focused areas across Ro including payments, pricing, promotions, and authentication
  • Collaborate with Care Verticals and other platform teams to understand problems, gaps, opportunities, and dependencies to inform the roadmap and strategy. 
  • Educate and develop communication tools for our teams around existing commerce platform capabilities
  • Partner with your squad to inform problem definition, user requirements, commerce constructs and product models, trade-offs, and project execution.

What You’ll Bring to the Team:

  • 4+ years of product experience focused on payments, data, or commerce at a B2C focused company
  • Successful track record of shipping complex platform features for cross-functional partners and making data-informed decisions
  • Excellent product judgment: Ability to prioritize competing opportunities, balance stakeholder needs with business priorities, and drive detailed trade-offs over the product lifecycle
  • Outstanding communication and collaboration skills: Ability to establish common ground with empathy and candor, manage conflicting points of view, and articulate the rationale behind decisions
  • Experience navigating organizational & technical complexity (e.g., supporting products on multiple stacks, participating in tech integrations)

We’ve Got You Covered:

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, fitness, and physical therapy
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.

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Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Senior Product Manager, Commerce Platform position?
    The suggested salary for this position is $149,000-$199,000*
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Ro
Ro is an American telehealth company that diagnoses patients, and subsequently prescribes and delivers treatments.
Website
Industry
Health Care, Health Diagnostics
Founded
2017
Size
251-1K employees

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