Senior Product Manager, BNPL/Installments

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Are you excited to build the next generation of payment products and services? Do you want to convert your ideas into innovative solutions? Do you want to be a part of building and delivering solutions at global scale, applying local needs that delight our users?

Visa is looking for an accomplished Senior Product Manager to manage client engagements with Issuers/Financial Institutions, develop products for this segment, and accelerate adoption of our services across multiple markets.

Given we are a relatively new product and have a ‘start-up’ mentality - you will own a wide breadth of responsibilities which include B2B product marketing, joint solutioning with clients, developing new features, setting product prioritizations, and guiding client launches.  It is a cross-functional job, collaborating closely with Regional teams, Technology, Marketing, Legal and Client Services. Overall, you will determine and build the right solutions that scale, solve for critical client needs, and manage large-scale launches. 

You should be a self-starter that can balance strategy with day-to-day running the business aspects, highly organized, and able to seamlessly prioritize a dynamic workload.

Responsibilities

Product solutioning

• Take client requirements or friction points and solution against them—come up with enhancements that can be built effectively and efficiently to address pain points.  Define solutions with executable business requirements and user stories, working with Product/Technology partners per release cycle.
• Own larger features or services—includes framing how it ladders up to broader Installments strategy, researching feasibility (e.g. legal/risk watch-outs), assessing GTM implications and product dependencies, and determining core technical requirements.
• Make strong business cases for features/enhancements, and be comfortable debating the rationale—not only for the Installments team’s internal roadmap, but other Visa product roadmaps or client roadmaps.

Client enablement

• Interact directly with clients and executive leadership to evangelize product solutions.  Enable sales with compelling presentations that illustrate product benefits, business impact, and customer value. Work with Marketing team for content creation.
• Drive GTM strategy in partnership with Regional teams e.g. identifying prospects, managing  the overall pipeline, and planning for product launches per country.
• Support client engagements and solutioning workshops.  Entails technical deep-dives, advising clients on how they can optimally design their program, and fielding product questions.
• Oversee product execution all the way through to implementation and end-consumer adoption/usage.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.