Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.
Vestiaire Collective is looking for a Senior Product Manager (F/M/D) to join the Engagement Team of our Buyer Experience Collective, in Berlin.
About the Role
Customer engagement is at the heart of what drives Vestiaire Collective’s 2nd hand luxury fashion platform. You will work as part of a cross-functional product team alongside key business stakeholders to evolve our customer engagement mechanics and drive customer loyalty, trust and community.
What You Will Do
As Senior Product Manager, you will set the overarching engagement strategy for Vestiaire Collective in alignment with overall company goals and industry best practices.
Together with the Engagement product team you will define and execute initiatives to drive the strategy, engagement KPIs and improve the overall 1experience of Vestiaire Collective customers.
As a member of Vestiaire”s Product and Technology Organization you will support the evolution of our product development ways of working, embracing AI as a tool to work more efficiently and effectively.
Who You Are - Necessary Qualifications:
- Bachelor’s degree or equivalent practical experience.
- Demonstrated understanding of the techniques and methods of modern product discovery and product delivery.
- 5 years working on technology-powered products as either a product manager, product designer, engineer, data analyst, data scientist, or user researcher.
- Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing.
- Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgment to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.
- Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.-
About Vestiaire Collective’s Product Teams
We empower our product teams to solve hard problems – customer problems and business problems – in ways that our customers love and work for our business. Our product teams are cross-functional and durable, generally comprised of a product manager, a product designer, and several engineers.
We staff our product teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our engineers have the skills and technology to implement).
While the product designer is accountable for ensuring the solution is usable, and the engineers are accountable for ensuring the solution is feasible, the product manager is accountable for ensuring the solution is both valuable and viable. This means that the product manager must contribute to her product team a solid knowledge of the various constraints of the business – constraints from marketing, commercial, operations, finance, legal, and security are typical examples. The product manager must also contribute to the product team a deep knowledge of our users and customers, and the data about how our customers engage with our products. Finally, the product manager is expected to track industry trends and the competitive landscape as they pertain to her product.
While each member of the product team may be accountable for a specific risk, we look for product managers that understand that consistent innovation is the result of each member of the product team contributing their passion and their ideas. The product manager must collaborate closely with her product designer and engineers to discover effective solutions, and then work together to deliver those solutions to market.
While we empower our product teams to figure out the best solutions to the problems that need to be solved, we also hold those teams accountable to the results. Shipping is necessary, but not sufficient. We look for product managers that are not afraid of signing up for results, even when this means they have to work through others to achieve the necessary results.
This job, as with the other roles on the product team, is an individual contributor role. You will need to be able to influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and logic.
What we offer 🎁
A meaningful job with an impact on the way people consume fashion and promote sustainability
The opportunity to do career-defining work in a fast-growing French-born scale up
The possibility to work as part of a globally diverse team with more than 50 nationalities
Two days to help Project - reinforcing your activist journey and volunteer for an association
Significant investment in your learning and growth
Competitive compensation and benefits package (i.e 28 days of paid time off)
As full member of our entrepreneurial project, you will be eligible to free shares
Surveys show that women and members of underrepresented communities only apply for a job if they meet 100% of the required conditions. Does this sound like you? If so, Vestiaire Collective encourages you to reconsider your application. We look forward to receiving your application!
Vestiaire Collective is an equal opportunities employer
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the Senior Product Manager - Berlin position?The suggested salary for this job is $162,517 - $203,147*
- Is telecommuting possible for this job?No, telecommuting is not possible for this job
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