Senior Product Manager, B2B (Remote, North America)

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $500 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion — and embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

Product Management at Shopify is a central, hands-on role. You’ll work with Engineering, UX, and other cross-functional teams to decide what products we build to solve complex merchant problems. Product Managers are the glue that unites all aspects of a product under a single, cohesive vision. They are curious, passionate, and entrepreneurial. They have founded their own companies, launched successful products, and established a track record of getting things done at scale.

• Experience as a Product Manager at modern tech, consumer-facing app, and/or SaaS companies.
• Experience defining, building, and shipping complex, SaaS products at scale.
• Experience collaborating with and inspiring designers, developers, marketers, and customers in an agile environment.
• Experience creating and iterating product roadmaps.
• Ability to define and prioritize multiple initiatives while working cross-functionally and managing complex, technical and non-technical stakeholder relationships.
• Excellent communication skills, and the ability to work across multiple products aligning on goals and deliverables.
• Genuine user empathy and passion for solving their most complex problems with the products you ship.
• An entrepreneurial mindset - you must be comfortable rolling up your sleeves, thriving in ambiguity, and getting the work done.
• A talent for storytelling.

Nice to have:

• Experience building and shipping products in the ecommerce space. 
• Founder and/or startup experience.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

All your information will be kept confidential according to EEO guidelines.