Receive more Product jobs in your inbox
Hi, I’m Brendan, Director of Product at Customer.io.
I’m looking for a Senior Product Manager to join our Audiences team. You'll tackle a challenging opportunity: enabling marketers to explore and derive insights from their customer data without SQL or coding knowledge.
At Customer.io, we enable companies to create highly personalized messaging journeys that impact millions of people every day. Our customers are fellow product-led growth companies who use emails, SMS, in-apps, and mobile push notifications to accelerate their customers’ “Aha!” moment.
Our segmentation engine allows for powerful and flexible queries today. Want to know how many customers took an action three times in the last 14 days? No problem. Want to search all arrays in a JSON object for an exact value match? Easy.
Our marketers struggle, however, and in two ways. First, words like SQL and JSON hold no meaning. Even if our product was capable of creating the segment they want, it’s too hard to figure out how. Second, the value hidden inside their customer data can’t be explored. There are valuable commonalities between their customers, but no way for a marketer to discover them.
Our vision is to evolve our segmentation feature into a data exploration experience that marketers love. We need you to help us achieve it!
This role is perfect if you enjoy getting into the weeds with customers, designers, and engineers as much as you enjoy building alignment with senior leadership. Both are critical for success.
You’ll work within a supportive and disciplined product environment, and at a company with strong financials. Poke around this report for an overview of how we stand out.
Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,300 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.
We are offering a starting salary of $145,000-$160,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.
Zone 1: $174,000-$192,000 USD
Zone 2: $159,500-$176,000 USD
Zone 3: $145,000-$160,000 USD
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!
Apply at the link below and tell us why you're interested in the position! ****We plan to respond to all applicants with a status update about your application.
At Customer.io, we prioritize authentic interest and applications in our hiring process. To ensure fairness and integrity, the use of AI or automation during interviews or assessments is prohibited. Candidates who do not adhere to this will be removed from consideration.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60-minute video call Product Exercise with one Engineering and one Design team member
60-minute video call for product presentation with cross-functional partners
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact [email protected].
Receive more Product jobs in your inbox