Senior Product Manager, Acuity

We are looking to add a Senior Product Manager focused on payments to our Acuity Scheduling product group. Acuity Scheduling, a Squarespace company, allows users to schedule appointments directly on their website in a seamless way, taking away the administrative burden of their business so users can focus on what they love. You'll lead a new cross-functional product team focused on payments on the Acuity platform and help our customers grow revenue for their businesses.

As a leader of this newly formed team, you will create a vision and tactical roadmap to expand payment integrations, bring new revenue increasing features to our customers, and ensure end-users have smooth, secure payments across all surfaces.

You will report to the Director of Product for Acuity and will have the option of working remote (within the U.S.) or on-site (hybrid) at our NYC headquarters.

You'll Get To…

• Guide product development—from conception to launch—of the products and product solutions in your scope
• Oversee all payment integrations, understand customer needs and conduct market research to ensure Acuity payment options deliver the customers the best monetization methods
• Build relationships with engineers, designers, UX researchers, and product analysts to create extraordinary products
• Partner with marketing to launch new products, with customer operations to develop excellent support for merchants, and with analytics to monitor engagement and evaluate product success
• Partner with engineering, technical program management, and design to ensure we have reliable, compliant, and scalable payment products that meets our needs and delight our customers
• Build internal frameworks for defining team strategy and lead opportunity sizing projects
• Independently assess product tradeoffs, develop a comprehensive roadmap, explain a clear viewpoint on a product direction, and gain stakeholder support
• Develop high-level insights about your product area by conducting research, data analysis, customer interviews, and usability testing
• Set OKRs for your teams with your engineering and design counterparts
• Seek out opportunities to promote your team's work

Who We're Looking For

• 5+ years of experience in product management, ideally with payment or monetization products
• A nuanced understanding of the methods of modern product discovery, product delivery, and user segmentation
• Excellent communication and interpersonal skills with the ability to align different teams around achieving business goals and outstanding user experiences
• Technical acumen with vendor integrations and payment technology is preferred

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $125,000 - $276,500 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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