What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Senior Product Designer job at Xero

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

How you’ll make an impact

Senior Product Designers at Xero are responsible for designing beautiful, enabling and meaningful experiences that solve genuine customer problems. As a seasoned designer you’ll work closely with Product and Engineering on med-large scale projects within a product area of a portfolio.

What you’ll do

Design practice and thinking - Work with the Design Manager, Lead and/or Principal Designer within your portfolio and product area to understand the Product Design vision and direction and ensure consistency and quality of execution within your product design delivery.
Promote the value of design and collaborative practice across spheres of influence and participation
Conduct desk research including domain and competitor analysis, interaction/design trends and 'best of' examples
Analyze relevant considerations such as research insights (when not directly involved),product strategy and roadmaps, technical environment and constraints
Contribute to the definition and articulation of ‘the problem’ – challenging assumptions and 'pre-set' thinking around solutions, agreeing the purpose, principles and vision
Create frameworks (read wireframes low/high-fi, visual frameworks, content/data models etc)which articulate the components, journeys and elements required to solve 'the problem'
Explore ideal future concepts and identify new interaction solutions and patterns that meet customer needs in a better way
Develop phased design solutions that bridge the gap between a future state and current patterns, XUI design system and other relevant constraints and considerations
Create prototypes which tangibly demonstrate a proposed concept or solution
Collaborate with other designers to test ideas, share challenges, provide feedback and build quality in your practice
Collaborate with content designers to ensure content within an experience is consistent, 'fit for purpose' and meets customer needs
Develop detailed interactions and interfaces which are smart and contextually relevant
Present and communicate design work to a range of different audiences
Create effective handover materials which clearly communicate how the design should look and behave throughout interaction flows and journeys (e.g. User flow diagrams, design specifications, experience/interaction specifications etc)
Design research and testing - Contribute to identifying research opportunities, planning and undertaking research and testing relevant to your product area.
Participate in generative user research to understand customer underlying goals, needs, behaviors and pain points (where necessary)
Participate in the synthesis of research data, drawing out and articulation of insights
Conduct user testing in conjunction with the Design Research team
Relationship management Influence, challenge and support other designers within your product area to deliver high quality product experiences.
Facilitate cross functional team workshops – to bring everyone together at key points in the process and around key decisions
Collaborate with cross functional teams to ensure proposed solutions balance user needs, business strategy and technical constraints
Collaborate with development teams during sprints to provide design QA and problem solve issues as they arise

Success looks like

You’re delivering great product design work
You’re respected by your peers, the design team, and Product leaders
You’re delivering on schedule against agreed deadlines, to the highest quality standards
You’re creating inspiring and innovative solutions to meet customer and business problems.
You’re collaborating and communicating well with your Xero colleagues, especially Design,Product & Development teams

What you’ll bring with you (Critical competencies)

Track record of innovating and delivering high quality design experiences
Track record of solving customers' problems through design thinking and execution
Excellent communication skills

What you’ll bring with you (Experience)

Experience building and iterating on a product or experiences based on usage patterns, user feedback and an evolving strategic landscape
A portfolio that demonstrates high-quality design outcomes, contributing to user experience and business value
Experience across the entire design process, with mastery in executing elegant interfaces
2 - 3 years in a Sr. or Lead Designer role.
Experience building B2B SaaS Products

About Xero?

Diversity of people brings diversity of thought, and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, innovation, and well-being are not just inspired but celebrated.

We value our people and offer a wide range of compelling benefits and perks, including Xero shares and great parental leave policies. Xero’s collaborative culture is underscored by our values - #Ownership, #Challenge, #Beautiful, #Human and #Team - which empower us to understand and serve customers, attract top talent and continuously innovate. From the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

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Senior Product Designer

What you’ll do

Success looks like

What you’ll bring with you (Critical competencies)

What you’ll bring with you (Experience)

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