Senior Product Designer

WhenThen is a venture-backed startup on a mission to help internet companies create fast and flexible payment flows in minutes, without code!

Our culture encapsulates some key elements such as working in a smart, collaborative and problem-solving way, always looking out for each other and doing well by doing good. It’s how we think and act every single day!

If you’re intrigued by “what if anything could trigger a transaction, and a transaction could trigger anything”, then join WhenThen and help us build the most innovative payment platform in the world. And power businesses of all types and sizes to transact with their customers in the ways they want.

We’re looking for someone who is a self-starting senior designer who possesses a mastery of their craft and who will enhance the WhenThen product. You set a high bar for visual design and interaction design. 

You will be someone who drives forward our vision. You will do this through the lens of our users' experience with our platform. You will work with our team to drive success through strong leadership and collaboration and the desire for success at your core.

• Collaborate with Product & Tech leadership to set the strategy and vision for the future of our product
• You will be overall responsible for our design vision, design strategy and customer validation initiatives 
• Elevate the role and influence of design within the company
• Enhance our product design style, and guide to a holistic and scalable design system that spans our user journey
• Establish measurable criteria for our user experience to learn and improve designs
• Own components from start to ship to iterate—you know there is no “finish”
• Focus on what you do best — whether that’s sketches, wireframes, prototypes, designs, or code—and you’ll have the opportunity to sharpen the skills you’re looking to develop
• Participate in design reviews and share your work regularly with CEO and Senior Team
• Understand the array of technical constraints, user goals, and business requirements that shape a product

• A love working with other designers to help them learn and grow—and have them help you learn and grow
• Able to prototype experiences, including the ability to gauge the appropriate fidelity for the objective
• A passion about details and are excited to keep pushing your work until it is pixel-perfect
• Uncompromisingly service-minded towards our users and your colleagues, but able to set and achieve priorities that find the balance between benefiting the project, the Design team, and all of WhenThen

• Have 5+ years relevant design experience at a tech, product-driven company 
• Experience as a product designer with a Fintech, eCommerce or SaaS solution
• Have excellent written and verbal communications skills
• Deep knowledge of current and emerging UI patterns
• An expert in either UI, UX, or visual design, but skilled in more disciplines across product design
• Knowledge of web implementation technologies. No coding required, but an ability to converse with developers about implementation details is important
• A strong visual portfolio that showcases your work, provides details of your project roles, and shows examples of component or system designs from inception through delivery
• Competence in Sketch, Abstract, and Figma

• Salary - Attractive competitive remuneration
• Competitive stock options - Joining WhenThen means you’ll own a part of the company
• Remote and flexible working - Work from home or any location with ease and flexibility
• Team - Passionate hard-working and dedicated colleagues
• Technology - Some cool tech to allow you to do your best work
• Self-development - Annual professional development allowance
• Company retreats - Company retreats (to really nice places!)
• 4 day work weeks - we’re piloting a 4 day work week affording our team the time to rejuvenate and in turn boosting productivity

WhenThen is an employer that provides equal opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.