Senior Product Designer, Trust and Safety

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee – whether a team member of Etsy, Reverb, Depop, or Elo7 – you’ll tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

What’s the role?

Etsy is home to a wide variety of markets across the globe, with a core focus on the US, UK, Canada, France, Germany, and Australia.

Working as part of our Marketplace Compliance team, this role is an exciting opportunity to rethink how both Etsy and our sellers continue to thrive across our rapidly growing marketplace. Our mission is to bring a customer-centric product vision to life as we make Etsy a safe, trusted, and encouraging place to conduct business!

This is a full-time position reporting to the Senior Product Design Manager and the base salary range will be 133,000.00 - 173,000.00 USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the US who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our flexible work options and vaccination policy here.

What’s this team like at Etsy?

The Compliance team reduces risk and builds trust with Etsy’s worldwide community of buyers and sellers by making sure our marketplace aligns with legal and regulatory obligations. We work closely across many functions to address core regulatory requirements that impact Etsy’s customers and business objectives.

What does the day-to-day look like?

• Discovering insights, opportunities, and requirements
• Testing prototypes and hypotheses with users to collect feedback
• Launching experiments and evaluating how they perform and how to iterate
• Sharing your work with peers and leadership, async and in-person
• Taking part in weekly design critiques, workshops, all hands, and squad meetings
• Thinking and writing about your process and documenting your decisions
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law

Senior level at Etsy means:

• You can run independently or give direction to designers within your team 

• You can lead workshops and effectively align the group around a vision and approach

• You have a track record of designing complex flows and customer journeys

• You can think and design at a system level, not just interface elements or pages

• You’ll regularly make use of your soft skills: listening, negotiating, decision-making

• You’ll spend time providing mentorship to other designers

• You’ll play a key part in hiring, onboarding, and improving our team’s culture and engagement

Qualities that will help you thrive in this role are:

• Effective articulation of ideas and design solutions
• Expressing feedback with understanding and clarity
• Tolerance for ambiguity and healthy curiosity
• Translation of quantitative & qualitative insights into design decisions
• Contribution to our culture: motivation, optimism, quality, integrity

Interested in applying? See our tips for interviewing for a design role at Etsy.

Please note: If you are expressing interest by applying to one Product Designer role, we will automatically consider your application for all open positions at that level. Please do not apply to roles at the same level. We have you covered!