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Udemy

Senior Product Designer - Subscription Experience

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Design at Udemy
Udemy’s designers guide our global learning solutions, from concept through delivery of the shipped product, making sure that our experiences are intuitive, accessible, and delightful.  We work side-by-side with product managers, engineers, data scientists, UX researchers, and business stakeholders to collaboratively build world-class product experiences across all screens and devices for our diverse, international community.  You’ll be an instrumental part of the design and product teams, influencing our product roadmap, design process, and everything in between.  We’re a close-knit bunch who enjoy problem-solving and collaboration, and we share a serious commitment to delivering the best possible learning and teaching experiences. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We are driven by our mission: “To improve lives through learning.”

About This Role
As senior designer for Udemy’s subscriber experience, you will help lead the strategy and evolution of our subscription product lines. Rooted in a solid understanding of subscription fundamentals and learning science, you will be responsible for crafting a compelling subscriber experience that puts learner goals front-and-center. Success in this role = customers finding themselves compelled to not only learn regularly with their Udemy subscription, but to recommend it to everyone they know.

Opportunities & Challenges

  • Craft a personal learning environment that reflects and advances the goals and interests of each learner
  • Architect an experience that provides fast, easy access to Udemy’s complex set of tools, features and offerings 
  • Spark serendipitous exploration, leveraging our powerful discovery platform to surface relevant content when it is most useful 
  • Reflect our learning principles every day in your work and in your work product

We're excited about you because you have:

  • Bachelor’s Degree in Human and Computer Interaction, Web Design, Interactive Design, Graphic Design, or equivalent practical work experience
  • 5+ Years of Product Design experience, of which at least 2 leading the design of high-traffic subscription products
  • A portfolio of end-to-end product design work that showcases your involvement, from research and discovery to visual design and engineering implementation support, and demonstrates your ability to ship products that users love
  • A design practice where highly refined visual design and communication skills complement a fascination with behavioral psychology
  • You’re excited to work on a team of world-class design, product, research, and engineering talent to make a product that millions of people around the world use to teach and learn new skills

What we look for:

  • You’re an ambassador for design who brings diverse stakeholders together to align and work together to solve problems
  • You’re comfortable kicking-off abstract projects before goals and vision are fully defined and collaborate to define measurable milestones
  • You facilitate ideation within your product area and champion the users while managing stakeholder input
  • You regularly and clearly articulate your design process, key decisions, and the information and insights that informed your decisions
  • You demonstrate expertise in your product area through mastery of best practices and knowledge of the competitive landscape
  • You have mastery of hierarchy, white space, typography, composition, and demonstrate a refined aesthetic sensibility in your visual design work
  • You know how to extract insight from successful and unsuccessful experiments, learn from your mistakes, and identify what you could do differently in the future
#LI-KE1

About Udemy
Udemy is the world’s largest education platform with more than 30 million monthly visitors.  Through our Consumer and Enterprise businesses, Udemy creates new possibilities for people and organizations everywhere by connecting them to the knowledge and skills they need to succeed in a changing world. 

The Udemy consumer marketplace offers thousands of up-to-date courses in dozens of languages and provides the tools learners and instructors need to achieve their goals and reach their full potential. 

For companies, Udemy Business (UB) offers an employee training and development platform with subscription access to thousands of courses, learning analytics, as well as the ability to host and distribute their own content. Our enterprise platform is among the fastest growing SaaS businesses in the world.  UB has more than 10,000 customers and serves the majority of the Fortune 100. 

We are proud to be recognized for our world class employee experience:
Business Insider SF: Best Places to Work Bay Area
Built In Colorado: Best Places to Work
Best Workplaces (Great Place to Work List): #1 in Turkey
Certified Best Place to Work:  Dublin
Fortune: Change the World Company

Udemy is headquartered in San Francisco with hubs in Ankara, Turkey; Austin, Texas; Boston, Massachusetts; Mountain View, California; Denver, Colorado; Dublin, Ireland; Melbourne, Australia; New Delhi, India; and Sao Paulo, Brazil.

Vaccine Mandate (US Only)
Udemy is committed to keeping its employees, clients, and communities safe. Accordingly, we require all U.S. employees to be fully vaccinated against COVID-19 if their work requires them to come into a Udemy office or come into close contact with others. If you are unable to get vaccinated due to a medical condition, disability, sincerely-held religious belief, or as otherwise required by applicable law, we will consider requests for accommodation.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Udemy
Udemy, Inc. is a for-profit massive open online course provider aimed at professional adults and students.
Website
Industry
E-Learning, EdTech
Founded
2010
Size
251-1K employees

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