Senior Product Designer, Storefront Merchant In-Store Staff

About the Team

Storefront is DoorDash’s first software-as-a-service product: A white label online ordering platform that enables merchants to accept first party orders from their own customers straight from their website, with delivery and fulfillment powered by DoorDash.

The Storefront Design team is on a mission to empower merchants to easily and efficiently operate their business, grow sales, and build lasting relationships with their customers online and off.

Storefront is only 2 years old, and is at a pivotal point of growth. We are expanding fast and defining the vision and strategy for the future of Storefront as we build out our teams. We're looking for designers who are excited to drive product strategy for a new product and build zero to one experiences. 

About the Role

As a senior product designer on the Storefront Merchant In-Store Experiences team, you will own the end-to-end user experience for Merchant staff in-store, including vision, strategy, and execution. 

The Storefront in-store team is a new team at DoorDash focused on bringing a seamless, contactless Storefront ordering experience to in-store use cases. In order to enable these experiences,  Merchant staff (front of house, servers, kitchen staff, etc) might leverage a variety of products and devices to better support their in-store workflows. 

You will define the strategy and design vision for these brand new products. You will work with a diverse team of product managers, developers, researchers, content strategists and more to build an outstanding merchant experience in the store.

We are still in an early stage, which means you'll have opportunities to shape our culture and process from the ground up, and work on big, meaningful design problems.

You’re excited about this opportunity because you will…

• Own the user experience of products end-to-end, including contributing to product strategy, running design sprints, and crafting visions
• Work cross-functionally with product managers, engineers, and other disciplines to build and ship your designs
• Deliver and refine clear storytelling around product needs and opportunities
• Create, collaborate, and iterate on flows, prototypes, and high-fidelity visuals
• Design and ship high quality product improvements

We’re excited about you because…

• You are a senior-level IC with 4+ years of work experience
• You thrive in ambiguous environments, and bring clarity to your teams through your mastery of the design process (and the occasional design sprint)
• You are passionate about driving product strategy and vision for new product areas 
• You skillfully balance strategy, research, interaction design, and visual design to achieve simple and elegant solutions
• You are comfortable working within complex systems and technologies
• You value high quality well crafted visual design, and care about the details

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.