Senior Product Designer

Who We Are

Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, Groupon, Staples, Lands' End, Fanatics, UrbanStems, GoDaddy, Vistaprint and HelloFresh are among the more than 2,500 leading global businesses and advertisers that are using Rokt's solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.

With our December 2021 Series E raise of USD$325M, Rokt is expanding rapidly and globally – operating in 19 countries across North America, Europe and the Asia-Pacific region with the largest office in NYC and a major R&D hub in Sydney. With annual revenues of more than US$200M and vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our five core values: Smart with Humility, Own the Outcomes, Force for Good, Conquer New Frontiers, and Enjoy the Ride. These values help us attract, engage, and develop the right talent around the globe and ensure we have the right conditions to do our best work. Keen to join a fast-growing company and a vibrant culture? Learn more at rokt.com.

The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology. We are expanding rapidly in our major R&D centers in NYC and Sydney. We are passionate about using intelligent systems to improve the transaction moment for retailers everywhere. Come join us and build the future!

Requirements

The Role

We’re looking for an experienced Product Designer to help us bring world-class products to life. In this role, you will be instrumental in helping us deliver high traffic, high visibility work of the highest quality.

This is an opportunity to join a small, enthusiastic, and growing Design team within the larger organization. Being a growing team, we don’t have all the answers yet. We need team members to help us shape what Design is at Rokt. That means you’ll have a lot of autonomy to explore projects you’re interested in and be influential in how we work together.

Responsibilities

• Be a key stakeholder in ensuring the products we produce are of the highest quality
• Ask a lot of questions. A big part of this role is asking as many people as many questions as possible to help us arrive at smart product decisions
• Take rough ideas and refine them into viable, usable products and product features
• Conduct and synthesize UX research
• Run usability testing sessions
• Produce high fidelity design mockups and prototypes in Figma
• Contribute to the evolution and health of our internal design systems and pattern libraries
• Collaborate with Engineering and Product teams to draw the roadmap for the future of our company

To thrive in this role you should have:

• A strong attention to detail in all aspects of your work
• Strong communication skills
• The ability to articulate and champion your Design choices
• An enthusiasm for learning new things and sharing those learnings with the team
• An eagerness to be the advocate and voice of the user
• A healthy tolerance for uncertainty and the ability to adapt to change
• The ability to work both independently and collaboratively
• A willingness to take ownership and responsibility for complex systems and outcomes. Our products have many different components. You’ll come ready to work to understand the systems to make sure your projects stay healthy

• An eagerness to work and learn in the open and share your learnings with your teammates
• Experience collaborating within a multidisciplinary team, including: Product Managers, Software Engineers, Senior Stakeholders, and of course, other designers.
• A willingness and comfort communicating remotely through chat, docs, video calls, and issues
• Ideas, opinions, and the ability to share them through respectful proposals, presentations, and team-wide discussions
• The ability to handle multiple complex problems and distill them into simple, yet functional solutions.

Even if you don’t meet 100% of the qualifications above, you should still consider applying. We want to hear from you. Please include your Portfolio URL in your application.

Benefits

• Work with the greatest talent in town. Our recruiting process is tough. We hold a high bar because we have a high-performing, high-velocity culture - we only want the brightest and the best.
• Join a community. We believe the best things happen when we come together to solve complex problems and make meaningful connections with each other through interest groups, sports clubs, and social events.
• Accelerate your career. Develop through our global training events, ‘Level Up’ investment, online training courses, and our fantastic people leaders. Take your career to Rokt’speed - Grow your career in our rapidly growing company.
• Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We also believe taking time off in sync with one another is important. As such, we shut down our offices every year in late December/early January for two weeks, partially sponsored by the company. We also offer a paid Rokt’star Sabbatical for employees who have been with us 3 years or more.
• Stay happy and healthy. Enjoy catered lunch 3 times a week and healthy snacks in the office. Plus join the gym on us! Rokt offers a monthly allowance to use on a gym membership or online fitness classes. We also provide all Rokt'stars access to free 1:1 coaching, therapy and digital mental wellness resources.
• Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone enjoys the upside.
• See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities - Tokyo, New York, Singapore, Sydney.
• We believe in equality. Rokt is an Equal Opportunity Employer and recognizes that a diverse workforce is crucial to our success as a business. We would love you to apply for one of our open roles - irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

We require all Rokt’stars as well as anyone else who will be onsite at the Rokt Sydney office to show proof of vaccination and booster shot.

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