Senior Product Designer

About Rokt

Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, AMC Theatres, PayPal, Uber, Hulu, Staples, Lands’ End, and HelloFresh are among the more than 2,500 leading global businesses and advertisers that use Rokt's solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.

With our December 2022 secondary transaction, Rokt’s valuation increased to $2.4 Billion. We are expanding rapidly and globally – operating in 14 countries across North America, Europe and the Asia-Pacific region with the largest office in NYC and a major R&D hub in Sydney. With 50% annual growth and a vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our eight core values: smart with humility, own the outcomes, force for good, conquer new frontiers, enjoy the ride, raise the bar, communicate with impact, and disagree then commit. These values help us attract, engage, and develop the right talent around the globe and ensure we foster an environment that helps us all do our best work. Keen to join a fast-growing company and a vibrant culture? Learn more at rokt.com.

The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology. We are

Requirements

The Role

We’re looking for an experienced Product Designer to help us bring world-class products to life. In this role, you will be instrumental in helping us deliver high traffic, high visibility work of the highest quality.

This is an opportunity to join a small, enthusiastic, and growing Design team within the larger organization. Being a growing team, we don’t have all the answers yet. We need team members to help us shape what Design is at Rokt. That means you’ll have a lot of autonomy to explore projects you’re interested in and be influential in how we work together.

Responsibilities

• Be a key stakeholder in ensuring the products we produce are of the highest quality
• Ask a lot of questions. A big part of this role is asking as many people as many questions as possible to help us arrive at smart product decisions
• Take rough ideas and refine them into viable, usable products and product features
• Conduct and synthesize UX research
• Run usability testing sessions
• Produce high fidelity design mockups and prototypes in Figma
• Contribute to the evolution and health of our internal design systems and pattern libraries
• Collaborate with Engineering and Product teams to draw the roadmap for the future of our company

To thrive in this role you should have:

• A strong attention to detail in all aspects of your work
• Strong communication skills
• The ability to articulate and champion your Design choices
• An enthusiasm for learning new things and sharing those learnings with the team
• An eagerness to be the advocate and voice of the user
• A healthy tolerance for uncertainty and the ability to adapt to change
• The ability to work both independently and collaboratively
• A willingness to take ownership and responsibility for complex systems and outcomes. Our products have many different components. You’ll come ready to work to understand the systems to make sure your projects stay healthy

• An eagerness to work and learn in the open and share your learnings with your teammates
• Experience collaborating within a multidisciplinary team, including: Product Managers, Software Engineers, Senior Stakeholders, and of course, other designers.
• A willingness and comfort communicating remotely through chat, docs, video calls, and issues
• Ideas, opinions, and the ability to share them through respectful proposals, presentations, and team-wide discussions
• The ability to handle multiple complex problems and distill them into simple, yet functional solutions.

Even if you don’t meet 100% of the qualifications above, you should still consider applying. We want to hear from you. Please include your Portfolio URL in your application.

Benefits

• Safety is our highest priority. We actively invest in the growth of our people and the strengthening of our communities. Our NYC office is 100% vaccinated to keep our employees and community safe and healthy. We require all Rokt’stars and anyone else who will be onsite at the Rokt NYC office–clients, contractors, vendors, and suppliers–to show proof of vaccination and their booster shot.
• Work with the greatest talent in town. Our recruitment process is tough but diligent. We’re constantly aiming to implement our value of “raise the bar” and set high standards for our Rokt’stars. This is essential in our high-performing, high-grow culture where we strive to bring in the brightest and best talent. Our teams thrive by challenging the status quo and we encourage all of our teams to unleash their desire to achieve something bigger.
• Join a community. At Rokt we’re a community of curious explorers. We’re not afraid of venturing into uncharted territories. We work together as one single, aligned team. We value diversity and transparency which is why we support a number of internal employee resource groups including an EDI steering committee, Rainbow Rokts that empowers our LGBTQIA+ Rokt’stars, Womxn who Rokt that promotes gender equality in tech, and more.
• Accelerate your career. We want you to unleash your full potential. This is why we have an annual ‘Level Up’ allowance of $5,000 that gives Rokt’stars the ability to take courses, attend events, go to training, and more to help our great employees become even better leaders.
• Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We even incentivize individuals to utilize their PTO with “High 5” days, an additional 5 days of PTO when you’ve used 75% of your allotted annual paid leave. We also offer a paid Rokt’star Sabbatical for employees who have been with us for 5 years or more.
• Stay happy and healthy. In order to unleash our potential, we want to ensure you’re able to keep your wellbeing a priority. This means you can enjoy a well-balanced, catered lunch 5x a week in the office along with healthy snacks. We also want you to feel at home when coming into work which is why we’re a dog-friendly office so you can bring your furry friend to work with you. As part of your wellbeing benefits, we offer a wellness stipend so you can enjoy the gym on us! In the US, access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family!
• Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone is rewarded.
• See the world! We want our Rokt’stars to enjoy the ride. As we aim to bring meaning and fun to our everyday work, we host global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022, and Whistler in 2023). As we strive to build a community of curious explorers, we also offer generous relocation packages for those interested in moving to another Rokt office. We have bustling offices in great cities including: New York,Seattle, Sydney, London, and Tokyo.
• We believe we’re better together. We love spending time together and are in the office most days (most teams are in the office 3-4 days per week). We also get that you need to balance your life and your commitments so you have flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.
• We believe in equality. Rokt is an Equal Opportunity Employer and we know our collective strength comes from how different we all are. We encourage you to apply for one of our open roles—irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

Salary: $165,000 - $200,000 + equity + (great) benefits!

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