Upgrade logo
Upgrade

Senior Product Designer (Remote)

Health insurance
Paid time off
Mental health wellbeing support
Parental leave
This job offer is closed.
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Upgrade is a fintech unicorn founded in 2017. We are the fastest-growing company in the Americas (Financial Times). In the last five years, over 15 million people have applied for an Upgrade card or loan, and we have delivered over $10 billion in affordable and responsible credit. Our innovative Upgrade Card is the fastest growing credit card in America (Nilson Report). Combining the flexibility of a credit card with the low cost of an installment loan helps us redefine banking.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, one of the “Top Companies to work for in Arizona”, and we have received awards for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 900 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.

This is a remote position based in Canada.

We are looking for a Senior Product Designer to work fluidly and collaboratively with the rest of the organization through all aspects of the design process. The role demands great execution, an obsession with quality, and creative problem solving for users and business goals. As an early member of our internal creative team, you will have a significant impact on Upgrade's products, brand and visual identity. 
You can take the lead and are highly collaborative. You are a self-motivated, detail-oriented craftsman, able to work efficiently and effectively with other designers, developers, product managers and marketers. You can concept, prototype, design, and present solutions that solve user and business problems, delivering measurable outcomes.

What You'll Do:

  • Work cross-functionally with engineering and other stakeholders to arrive at the best possible designs.
  • Create flows, prototypes, and high-fidelity visuals for your features.
  • Work closely with Engineering to ensure a high-quality implementation.
  • Use data analytics, user testing, and research to inform and validate design decisions and focus on constant improvement.
  • Incorporate UI/UX best practices in website design and layout, and adapt designs for mobile formats and responsive design.
  • Build entire visual campaigns from start to finish and implement across all acquisition channels.
  • Develop longer-term creative strategy for Upgrade's marketing communications.
  • Help shape the internal design process.

What We Look For:

  • Expertise in mobile app design (iOS and Android).
  • Experience with digital banking.
  • A background in a Graphic Design, HCI, a design-related program, and 5+ years of design experience .
  • Expert level knowledge of Adobe Creative Suite, Sketch, Invision and other prototyping tools
  • Experience with Keynote and PowerPoint.
  • Ability to collaborate with designers, strategists, managers, and technologists. 
  • Ability to communicate design rationale to internal team and other stakeholders.
  • Drive the design process during all phases of the project.
  • Deep knowledge of full user experience design process.
  • Knowledge of HTML, CSS and CMS tools like Wordpress.
  • Motion graphic and animation skills are a plus.
  • Portfolio demonstrating excellence in product design.

What We Offer You:

  • Competitive salary and stock option plan. 
  • 100% paid coverage of medical, dental and vision insurance. 
  • Unlimited vacation. 
  • RRSP company match program.
  • Learning stipend for personal growth and development. 
  • Paid parental leave.  
  • Health and wellness initiatives.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Upgrade
Check your rate for a fixed-rate personal loan and borrow up to $50,000. Or get started with Upgrade Card in just minutes. Check out Rewards Checking with cash back rewards and more. We're here to help you build the future you want.
Website
Industry
Banking, Credit
Founded
2016
Size
251-1K employees

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