Job Description:
- Gather and synthesize input from shoppers, clients, and colleagues to develop iterative improvements and product strategy to improve the user experience for the software services that Bazaarvoice provides to clients.
- Work closely with other designers, technical writers, and engineers to improve the user experience for software products for the development and postlaunch periods.
- Use research and data to create design flows and experiences that are simple and elegant. Use software tools such as Figma, Sketch, and Invision to deliver high-fidelity mockups and interactive prototypes.
- Design solutions that solve clients’ problems and are user friendly, minimize user training, and fit within Bazaarvoice’s business goals and technical capabilities.
- Collaborate with team members on features and product ideas with a focus in user centered design methods and principles.
- Validate solution by testing with clients and proxy users to ensure its usability and usefulness.
- Collaborate with product stakeholders and subject matter experts on client’s operational practices and technology used, which then be considered with designing Bazaarvoice’s product features.
- Communicate designs for features through presentations and technical design documentation.
- Monitor usage behaviors and address any existing usability issues in the tool with software engineers.
- Create and maintain a library of usability patterns and interface components in sync with software engineers to ensure consistency and predictability in user experience.
- Work together with product stakeholders and Engineers to select the most appropriate design solution that is technically feasible within the desired timeframe and still solves client users’ problems.
- Work with Product Management to translate user needs and industry trends into product feature specifications and agree on what analytics to track for product feedback and improvement.
- Request feedback from other fellow designers in a design critique forum and iterate design solutions.
- Detail design specifications and offer build support to engineers on any edge cases not considered during development stage.
- Conduct user research such as user interviews and product usability tests and analyze findings to determine user needs and assess viability of proposed design solution.
- Plan and execute product concept validation research with Research and Product Management.
- Analyze competitor product offerings and usability patterns.
- Prototype design solutions to communicate with stakeholders and test with client users and internal proxy users.
- Provide design specifications on Figma during handoff to engineers.
- Ideate and collaborate with Product Management possible product features and development phases.
- Strategize product visions and inspire teammates by designing ahead of immediate road map features.
- May telecommute from home within the Austin, TX MSA.
Requirements
- Must have a bachelor's degree in User Experience, Design, Computer Science, Mathematics, Engineering, or a closely related field.
- Must have five (5) years of experience as a User Experience Designer, Product Designer, or related position.
- The five (5) years of experience must have included the following: creating interaction models, user flows, screen designs, and UI details that promote ease of use and optimize the user experience; proposing, building, and maintaining design system patterns and standards; conducting user research initiatives such as interviews, surveys, usability tests, and translating observations into findings; designing web applications; and using HTML/CSS and data model.
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Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the Senior Product Designer (R7708) position?The suggested salary for this job is $160,000 - $201,300*
- Is telecommuting possible for this job?No, telecommuting is not possible for this job
