Senior Product Designer, Payments

SoundCloud is a next-generation music entertainment company powered by an ecosystem of artists, fans, and thriving communities. As one of the world’s most influential cultural platforms, SoundCloud holds a singular market position as both a music-streaming service with the largest catalogue of music, and an artist services and distribution business to help artists grow long-term, successful careers. Our Product Design team creates and shapes those experiences that serve hundreds of millions of users. We’re now on the lookout for a Senior Product Designer to join our team.

The Role

Our team is currently focusing on building the next generation of SoundCloud's subscription services. You’ll get to work on new greenfield services, interact with multiple systems across the company, work with multiple languages, while also contributing directly to the company's revenue growth.You will work in close collaboration with Product Managers, Engineers, UX-Researchers, and other Product Designers to meet the needs of SoundCloud listeners and creators on the web, mobile, and beyond. We expect you to take ownership of your experiences from the early strategy and concept phases to the implementation and following iterations. You speak the language of users and will define their journey through a system from start to finish. You will participate in discussions to challenge assumptions, give critical feedback, and create consensus.

Responsibilities

• Define user experiences of multiple areas including purchases, payments, subscription management, partner integrations across multiple platforms
• Partner with peers in your team to set clear objectives and an execution strategy
• Contribute to high-level strategic decisions with the rest of the product and executive teams
• Draft and iterate on multiple solution proposals for a problem through storyboards, sketches, wireframes, and prototypes
• Collaborate with UX research, Product Management, Data Science, Engineering, and Business stakeholders to ensure a smooth product development process
• Understand and determine the level of fidelity required for our features and ensure we’re prioritizing our efforts effectively
• Ownership of experiences from the early concept phase to the final implementation
• Communicate and align expectations within your team and stakeholders

Requirements

• A strong online portfolio that demonstrates your process and ability to turn ideas into a convincing and unique creative vision
• A background in designing user experiences and interaction design for digital consumer products and working with cross-functional teams
• Strong analytical, data-driven decision making and problem-solving skills and the competence to balance business growth and customer problems
• Strategic product thinking and vision experience
• Communication is a big part of your daily work. You’re not only interested in input from users, developers and everybody else, but you’re able to ask questions, give feedback and critique your peers’ design solutions
• A holistic understanding of design. You are eager to understand the underlying problem and able to work out concepts and ideas that are addressing the real issues
• You are at home in the product discovery domain and have a clear set of tools to apply design discovery methodologies.
• You have a growth mindset and are always eager to learn, and you are at home in an organization that embraces experimentation
• You can deliver larger projects reliably, coordinate with other design team members and delegate when needed
• You enjoy working on a product from start to end and you won’t rest until a solid experience is shipped. At the same time, you are able to align this expectation with an iterative product development process and respective trade-offs

About us:

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard
• We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities

Benefits:

• Not located in Berlin? No worries, we offer extensive relocation support including allowances, one way flights, temporary accommodation and, by partnering with Expath, on the ground support on arrival
• Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
• Employee Stock Ownership Plan
• Generous professional development allowance
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• We offer free German courses for beginner, intermediate and advanced speakers
• Various snacks, goodies, and 2 free lunches weekly when at the office

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization. With this foundation, we aim to build a social platform and global community for everyone to create, discover, and share sounds. We acknowledge the challenges in our industry and strive to develop an inclusive culture where individual contributions are valued. We are dedicated to creating an inclusive environment for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status. 

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group (groups focused on people of color, LGBTQIA+ folks, and women). You may also participate n inclusive workshops, contribute to our Cultural Moments series, vote on organizations for the SoundCloud Community fund’s support, and more!