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Cazoo

Senior Product Designer - Orders

Full-timeProduct Designer$183,500-$236,750*
London, United Kingdom
Professional development opportunities
This job offer is closed.
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About Cazoo

At Cazoo, we’re changing the way people research, finance and buy used cars. And we’re making strides – recently hitting 10,000 sales, hiring across all departments, and launching new products. People like what we’re doing, too. We’ve got a 4.8 rating on TrustPilot.

We’re looking for an experienced Senior Product Designer to work with our team of designers, product managers, researchers and developers. You’ll be part of our growing content design team, helping to plan, create and evolve content for our products.

Joining a young, thriving company is a rare opportunity. You’ll need to feel at home in a data-driven environment with lofty goals, but you’ll be supported by kind, smart colleagues. Together, you’ll constantly shape, grow and guide a team working on a product that’s genuinely helping people.

User Experience at Cazoo

Support the growth and development of our design, content and research practices in London. You'll help your team of UX folks connect the dots in discovery, cooperate with stakeholders across the business, and be a dependable point of contact and voice for design in a product area that stretches across a few teams. You'll work to build trust with your team, understand the business context and cultivate a culture focused on great practices and user feedback.

As a Senior Product Designer You Will:

  • Be actively involved in product work and shaping a domain. This may involve promoting design thinking, research, and crafting propositions at a service design level and taking a human centred lens to embedding products and services.
  • Manage and mentor a team of designers. Being the go to for all design related questions within your domain.
  • Contribute to high-level strategic decisions with product and design management.
  • Work with Design Team Leaders within Operations to explore cross functional business problems.
  • Work with PMs and engineering to drive ways of working and process within your domain.
  • Work closely with PMs and engineering within your domain to evaluate prospective projects and products through a design lens.
  • Support and mentor other members of the team and key stakeholders in Service Design best practices.
  • Guide your team on product design and research discovery practices, helping them turn conceptual ideas into high impact solutions.
  • Continuously examine, experiment, and measure improvements to our work and processes (e.g. automating tasks, improving workflows, developing repeatable methodologies).
  • Give and seek feedback during critique sessions to continually raise the bar for quality in the team.
  • Help shape the vision of Design in conjunction with Design Team Leaders and the UX manager.
  • Contribute to the design culture at Cazoo and cultivate that passion in your team.

About You:

  • You have demonstrable experience in shipping world-class digital products in cross-functional teams.
  • You can facilitate a human-focused design approach within the team.
  • You have a well-trained eye for great visual design execution, but that’s not what drives you. Your focus is on delivering great experiences and solving problems.
  • You're a strategic thinker, and an expert in translating user behaviour into great user experience and design.
  • You have a strong portfolio of case studies showing your skills.
  • You love to collaborate, and are at your best when you're working with research, design, product, and engineering.
  • You’re proactive, organised, curious, humble and empathetic, and you can multi-task across multiple workstreams.
  • You’re passionate about inclusive, accessible and ethical design.
  • You can actively support more junior members of the team with practical advice and guidance.
  • You're passionate about evangelising design within the business and externally (e.g. events, conferences, articles).

We value people who are:

  • Customer Obsessed. At Cazoo, people come before cars. We encourage service design thinking and understanding that customers interact with Cazoo beyond just a website.
  • Team Players. Being a small team, we encourage everyone to take ownership in their area and collaborate with others. No matter how many projects we deliver, each of us still has plenty to learn and it’s crucial we stay humble.
  • Fast Drivers. We focus on results, which means we keep the bar high and are always pushing ourselves to make fast decisions and learn as quickly as possible.
  • Data Driven. We value making informed decisions and using data to inform those decisions. If there's data, use data.

Useful info

Our selection process will typically involve a chat on the phone, a portfolio review, and a few hours of interviews where you’ll have a chance to meet the team. Our interview process is built around understanding your experience and focus as a designer, not making you sweat.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and people with disabilities to apply. Cazoo is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Senior Product Designer - Orders position?
    The suggested salary for this position is $183,500-$236,750*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Cazoo
Cazoo is a British online car retailer based in London, England and founded in 2018 by Alex Chesterman.
Website
Industry
Automotive, Car Sharing
Founded
2018
Size
1000+ employees

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