Senior Product Designer - Ordering

About your role

Retailers order on a regular basis on Ankorstore and ensuring we have an outstanding order experience will ensure retention and increase our revenue.

As a senior product designer, you’ll work in our Ordering Experience Tribe to simplify everything from the moment a retailer has paid for their order.

This is an exciting opportunity for designers who are passionate about solving large scale and complex problems to help provide a world-class ordering experience for our retailers and brands.

• You will work on aspects of the ordering flow (including order management and various integrations), payments and invoicing (including VAT & taxes) and shipping (including tracking, disputes and fulfilment). You will also work on customer service tools and internal tooling to make sure our employees have what they need to best help our retailers.
• Manage a team of 2/3 product designers in the Ordering Experience tribe. Lead and prioritize their roadmaps in collaboration and synchronisation with product management and engineering. You’re not afraid to get involved, we expect you to be hands on as well.
• Make sure every design initiative in your tribe is delivered on time with the highest standard of quality.
• Coach the members of the product design team and create an efficient environment for them to learn and grow.
• Collaborate and coordinate with our user researchers in order to leverage what we learn from our research and turn those insights into best-in-class user experiences by defining and creating functional and delightful solutions
• Identify opportunities, frame and solve problems weaving together experiences that take the user needs, business goals and technology into account
• Distill ideas, clearly communicate and articulate the design strategy of your scope in order to influence your stakeholders and co-build the product roadmaps
• Work closely with product managers and engineers to break silos and deliver meaningful projects for our customers.
• Increase design quality by defining standards, improve them, and train your teammates at learning them.
• Hire new team members and make the product design team grow as fast as the company.

What we are looking for

• You are passionate about making the complex simple.
• You have extensive experience in ecommerce specifically with ordering flows, payments and shipping.
• 6+ years of experience as a Product Designer with experience managing or mentoring designers
• Make an impact: You want to design a product that is used by tens of thousands of companies, in a fast-growing environment.
• Leadership skills: You are passionate about management and demonstrated your ability to grow people through mentoring more junior designers or apprentices.
• A demonstrated ability to communicate UX vision and to align vision with product vision stakeholders and an intended market.
• An exceptional ability to conceptualize, pitch and implement UX concepts
• Extensive knowledge and experience designing in Figma.
• Continuous improvement: You have a track record of moving fast, iterating and testing things and learn from your mistakes
• Positive attitude and an ability to receive and provide objective feedback
• Eager to be part of a fast-paced environment in a hyper-growth company.
• Fluency in English and other European languages a plus!

Why work for Ankorstore.

What’s in for you?

• A highly dynamic environment in a fast scaling company at a stage where you will be able to shape things autonomously and participate in the future of the organization
• A real playground for development with exciting career opportunities, locally or internationally, with strong mentors
• Unique opportunity to join one of the fastest-growing European startups just after series C
• Working with a very ambitious & mission-driven team backed by powerful VCs (Tiger Global, Bain Capital, Bond, Index Ventures, and more)
• Competitive compensation
• Strong values, a real purpose-driven company
• International environment, remote-first
• Location: Europe, preferably in one of our main markets (UK, Sweden, Germany, Spain, Netherlands, Belgium, Luxembourg, France)