Senior Product Designer, New Verticals

About the Team

At DoorDash, our customers are at the forefront of the product strategy. We deeply believe that the best customer experience is synonymous to the success of our business. Design plays an important role, providing critical thought partnership in cross-functional product development. 

On the New Verticals Design Team, our goal is to empower local economies by expanding DoorDash beyond restaurant delivery. We build new experiences that bring DoorDash into markets such as Grocery, Alcohol, Retail, Pets, and many more. This is a high-impact role that requires a mix of entrepreneurship, cross-company collaboration, and well-honed product judgment, reporting to our Director of Product Design, New Verticals. Once our offices reopen, we expect this role to be hybrid with some time in-office and some time remote.

About the Role

• New Shopping Experiences - In this role. you'll help build DoorDash's newest shopping experiences such as Alcohol, Grocery, Retail, Pharmacies, and more. You'll launch experiences that give customers a tailored shopping experience while helping empower new merchants to join DoorDash and expand their customer base.
• Dasher Fulfillment, New Categories - In this role. you’ll be focused on evolving our products to help our dashers fulfill new order types across categories. By empowering our dashers to succeed in new categories, we’re providing new opportunities and more earning capabilities for our dasher community. 
• Group & Large Ordering - In this role, you’ll be focused on creating new consumer experiences that allow people to order catering and group orders through DoorDash. From sharing a menu with a friend to ordering food for a large event, this role will be laying the foundation for what will become a major business for DoorDash.

You’re excited about this opportunity because you will…

• Explore complex, ambiguous problem spaces, working with your team to understand the opportunity, and then chart a path forward.
• Improve the lives of millions of DoorDash customers and have a direct impact on our experience strategy.
• Contextualize the holistic impact of your design in the dynamic ecosystem of the three-sided marketplace.
• Use quantitative data and qualitative feedback to inform the design decisions iteratively.
• Build relationships and collaborate with cross-functional teams such as UX Research, Product Management, Engineering, Business Analytics, Operations, and Marketing.

We’re excited about you because…

• You have 5+ years of experience as a product/UX designer in a relevant industry.
• You thrive in ambiguous environments and bring clarity to your teams through your mastery of the design process and storytelling. 
• You are an expert at simplifying complex problems. 
• You skillfully balance strategy, research, interaction design, and visual design to achieve simple and elegant solutions.
• You value high-quality well crafted visual design and obsess over the details. 
• You are self-aware, curious, and humble.
• Prior design experience in local, commerce, and logistics industry is a big plus
• You have a portfolio showcasing problem-solving skills and high design caliber; you must provide a link to your portfolio to be considered for this role.

Why You’ll Love Working at DoorDash

• We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. 
• We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.
• We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.