Senior Product Designer, Merchant

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt is not just a delivery app – we’re a technology company building a commerce platform to seamlessly connect our millions of customers with thousands of merchant and courier partners, in real-time across 23 countries and 250+ cities. Our apps (iOS and Android) have the industry’s highest ratings, largely thanks to our customer-first-mindset, which shows in how we build products and run operations. In June 2022 we officially joined forces with DoorDash. Combined, we have a presence in 27 countries, 23 of which operate with the Wolt brand and app. Wolt and DoorDash continue largely independently, with Wolt’s name, brand, product, technology and team.

Working in Product Development at Wolt

At Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. 

The behind the scenes of Wolt is run by an awesome bunch of over 400+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 40  cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together!

#LI-EH2

We are looking for a seasoned Product Designer to join the Merchant mission! Here we focus on making Wolt an integral part of our Merchants’ daily lives in all the 23 countries Wolt is active. We provide our business partners within retail and restaurant business with tools and automations that are useful, efficient, and delightful to use. This is an integral part of Wolt, to grow and empower local economies.

This role is perfect for someone who has mastered the craft of turning insights into beautifully designed products, who can inspire organisations through prototyping and storytelling to ensure their final work has maximum impact for Merchants.

You’re a great fit for this role if you:

• Are passionate about delivery and how it can impact people's lives for good.
• Can concept on the fly and collaborate with anyone to get things done.
• Have empathy for your audience and can anticipate user needs.
• Are a good communicator and comfortable working with different stakeholders from operational to technical teams
• Thrive in a fast-paced organisation.

📍This role can be based in one of our tech hubs in Helsinki, Berlin or Stockholm, or you can work remotely anywhere in Finland, Sweden, Germany, Denmark, and Estonia. Read more about our remote setup here.

What you’ll do:

• Listen carefully. The better you understand our users problems the better your solutions will be. It’s important for us to know we are solving for real people and not just the loudest voice in the room.
• Collaborate across teams. You’ll partner closely with product, engineering, and business folks to find elegant but practical solutions to design challenges. You’ll provide the thought leadership to inspire and develop the right design direction. Together, you’ll solve problems and come up with solutions that delight our users.
• Imagine the way forward. You’ll take full ownership of your work, and be responsible for every last detail, every step of the way.

Who you are:

• Experience. You’ve been designing for 5+ years for a enterprise SaaS product design experience, so understand what it takes to create elegant, customer-oriented experiences.
• Mastery. You are a versatile t-shaped designer who uses a full range of skills—product design, interaction design, and visual design—to ensure you deliver magical experiences to the customer.
• You’re a strong communicator. Who can inspire teams towards action and empathy for the user.
• You have a people-focused design mentality. Constantly looking to hone your design instinct through user feedback. Whether that’s hands-on user research or a quantitative A/B test.

The position will be filled as soon as we find the right person, so feel free to apply as soon as you feel like hearing more about the position and potentially joining Wolt! Please kindly make sure to include your portfolio with your application.

The compensation will be a negotiable combination of monthly pay and equity. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie.

If you want to check up on your application or have any further questions about the position, you can turn to Talent Acquisition Partner Elisa Haikala at [email protected] at any given time.