What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Senior Product Designer job at Udemy

Design at Udemy

Udemy’s designers guide our global learning solutions, from concept through delivery of the shipped product, making sure that our experiences are intuitive, accessible, and delightful. We work side-by-side with product managers, engineers, data scientists, UX researchers, and business stakeholders to collaboratively build world-class product experiences across all screens and devices for our diverse, international community. You’ll be an instrumental part of the design and product teams, influencing our product roadmap, design process, and everything in between.We’re a close-knit bunch who enjoy problem-solving and collaboration, and we share a serious commitment to delivering the best possible learning and teaching experiences. Udemy’s culture encourages innovation, creativity, passion, and teamwork.

We are driven by our mission: “To improve lives through learning.”

About This Role

As our Senior Product Designer, Loyalty and Payments Lead, you will own the green space on our loyalty and payments platform, with a particular focus on marketing technology and financial products. Your playground will include end-to-end flows for payments across our products, as well as defining the user experience for our marketing-driven loyalty programs.

This role will encompass several key touchpoints, including partnership integrations, custom landing experiences, frictionless checkout, all leading to our ultimate goal of students successfully meeting their learning needs with Udemy.

Opportunities and Challenges

Concept and implement a UX strategy and designs for key entry points to Udemy’s product from various marketing channels
Help drive users to trust our platform and commit to purchase actions through enhanced checkout experiences
Play an integral part in the evolution of our marketing efforts such as couponing and discount offerings
Leverage and evolve our product development framework and resources, including: Design system and shared components, Direct User Research, A/B Testing, Instrumentation (Amplitude, Full Story, …)

We're excited about you because you have:

Bachelor’s Degree in Human and Computer Interaction, Web Design, Interactive Design, Graphic Design, or equivalent practical work experience
4+ Years of Product Design experience, of which 2 at least in a high-traffic ecommerce environment
A portfolio of end-to-end product design work that showcases your involvement, from research and discovery to visual design and engineering implementation support, and demonstrates your ability to ship products that users love
A design practice where highly refined visual design and communication skills complement a fascination with behavioral psychology
You’re excited to work on a team of world-class design, product, research, and engineering talent to make a product that millions of people around the world use to teach and learn new skills

What we look for:

You’re a natural leader with a highly-collaborative and low-ego approach
You’re an ambassador for design who brings diverse stakeholders together to align and work together to solve problems
You’re comfortable kicking-off abstract projects before goals and vision are fully defined and collaborate to define measurable milestonesYou facilitate ideation within your product area and champion the users while managing stakeholder input
You regularly and clearly articulate your design process, key decisions, and the information and insights that informed your decisionsYou demonstrate expertise in your product area through mastery of best practices and knowledge of the competitive landscape
You thrive on collaborating with marketing, editorial and content strategy partners to breathe life into product experiences
You have experience in leveraging design systems in your work to reduce the cost of shipping product while maintaining a cohesive user and brand experience
You demonstrate patience and a comprehensive investment into the end-to-end process of your projects from problem definition, implementation, and follow through
You can simultaneously move multiple high-priority projects toward delivery in a fast-paced agile environment.
You have mastery of hierarchy, white space, typography, composition, and demonstrate a refined aesthetic sensibility in your visual design work
You know how to extract insight from successful and unsuccessful experiments, learn from your mistakes, and identify what you could do differently in the future

About Udemy

We believe anyone can build the life they imagine through online learning. Today, millions of students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is publicly traded and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. We will consider for employment qualified applicants with arrest and conviction records.

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Senior Product Designer, Loyalty and Payments

Opportunities and Challenges

We're excited about you because you have:

What we look for:

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