Senior Product Designer, Internationalization (Remote)

Squarespace is a design-centric product company at heart whose mission is to be the all-in-one platform for anyone who wants to stand out. As international momentum continues to drive meaningful growth for our business, we are looking for a Senior Product Designer to help us continue to achieve viability in new markets (non-EN/non-US). You will be challenged in an organization that values vision, execution, and persistence. You will take ownership of our product by solving complex problems in simple, elegant ways.

The international team works to ensure our customers everywhere can use our products equally well, and optimizes our platform for future global expansion. Your work will span both customer-facing experiences and platform level capabilities that supercharge partners across the organization.

Some current areas of focus include: enhancing our product to ensure we meet local requirements for international users (offering them a localized, native experience); driving conversion and customer success in important international growth markets through localized features (payment methods, support); and to discover and test differentiated features for key markets.

You'll collaborate with product and engineering from discovery to delivery to iteration. Together with your product team, you will oversee the international product strategy and experience for our customers and iterate toward the gold standard. This project cuts across all parts of the Squarespace product, and therefore many teams. You're comfortable working with diverse teams/partners, and are excited to push our design system to scale your efforts. You'll champion best practices and promote the team's strategy to the larger organization, offering guidance to product teams to build localized products faster as we scale to new countries and markets.

You will report to the Design Director on the Platform team. We are open to fully remote work for this position.

RESPONSIBILITIES

• Build end-to-end user experiences
• Collaborate with product and engineering teams from concept through delivery and beyond
• Help define key metrics to track success and impact
• Guide clear team alignment around goals and priorities
• Think holistically about the user journey and product ecosystem
• Partner with research on testing plans and ways to measure success
• Facilitate user research and testing, ensuring usability and product consistency
• Love talking to users and looking at data in equal measure

QUALIFICATIONS

• 5+ years of experience
• Experience working on a product team that has executed international expansion
• Awareness of the pain points that international users face
• Deep experience with sketching, wireframes, visual design, and prototyping
• Experience facilitating user research and usability testing
• Understand information architecture and service design principles
• Use a systems approach to design
• Strong presentation and storytelling skills with the ability to tailor your context to different audiences
• Passion for our product and the impact that it has in the world

About Squarespace

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world's most iconic businesses — to share their stories with the world. Squarespace's team of more than 1,200 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Benefits & Perks

• Health insurance with 100% premium covered for you and your dependent children
• Flexible vacation and paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Retirement benefits with employer match
• Fertility and adoption benefits
• Free lunch and snacks at all offices
• Education reimbursement
• Dog-friendly workplace in New York office
• Commuter benefit in the form of reduced tax (Ireland) and pretax (US)

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace