Senior Product Designer - Internal Tooling

At Wise, we’ve got a clear mission — money without borders. Built by and for people who live global lives. We’re at a genuinely exciting time. Building more transparent and convenient ways to pay and get paid has never been more important in achieving our mission. 

Your mission: 

We’re looking for a talented Product Designer to join our internal tooling team in Budapest. You’ll be joining the team that designs and improves the products that Wise operations agents use, more specifically, Know Your Customer (KYC) agents.

KYC agents play a crucial role in identifying suspicious customers, and fighting cybercrime. You will partner with product teams to simplify complex workflows into intuitive and easy to use web experiences.

This is a unique opportunity to design for an international workforce that provides our personal and business customers with a smooth onboarding experience. Your work will readily contribute to the growth of Wise and our mission - money without borders.

Here’s how you’ll be contributing:

• You’ll get to know Wise customers and build an understanding of their goals.

• You’ll meet agents, build empathy and understand what challenges they face when using our internal products.

• You’ll be using your full range of Product Design skills to discover, design and deliver simple crafted Web experiences that agents love, and help Wise save operational costs.

• You’ll be influential in your team, increasing customer-centricity, creativity, and design quality.

This role will give you the opportunity to: 

• Ship work you’re proud of. Craft experiences that are innovative, easy to use and clear.

• Own your impact. Product teams decide what opportunities to work on, and define their success metrics.

• Elevate product quality. You define what ‘good’ looks like to your team. And you help them deliver it.

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money.

About you: 

• You’ve got a portfolio of well-crafted, impactful work that solves real problems for real people.

• You have experience designing for web desktop surfaces – ideally internal tools.

• You default to prototyping when presenting your work.

• You understand that good design is often a journey to identify the right thing to build, using early concepts and prototypes to help build conviction along the way.

• You’ve worked with design systems to produce beautiful and functional design that scales.

• You practise evidence-based design, and can rationalise your decisions clearly and credibly.

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