Senior Product Designer - Guest Intelligence

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

Learn more about how we work

The opportunity

As a Senior Product Designer on Hospitality, you’ll get to:

• Lead initiatives that give restaurateurs new and meaningful ways to interact with guests
• Define how our restaurant customers view, use and manage guest data on OpenTable
• Identify new product opportunities, and use systems thinking to scale Hospitality solutions across our platform
• Become an expert in restaurant operator workflows by facilitating research with restaurant owners and staff.
• Work closely with a hard-working and collaborative team of product designers, product managers, and engineers to deliver experiences that help restaurants provide the best hospitality for their guests.

How we design for restaurants

Your skills and experience

You enjoy solving complex design challenges and are a systems thinker. You have experience designing web and iOS experiences and have an exceptional portfolio that showcases a breadth of product design work. You also have:

• At least 5 years of product design experience
• Experience leading and facilitating workshops with cross functional partners
• Experience designing for enterprise, or have solved for very complex experiences
• Experience contributing to a design system
• Has designed for web and iOS platforms
• Strong written and verbal communication skills
• Great visual design skills
• Led user interviews and testing of designs
• The ability to negotiate, prioritize, and break down design work into measurable outcomes
• Expertise in Figma and other prototyping tools
• Experience working closely with engineers in an agile environment

If you think you are qualified for this role but don’t tick every box, please apply for the role. The perfect candidate doesn’t exist.

When applying, please include a resume (including a password to your portfolio) and a PDF or link to an online portfolio.

Benefits:

• Paid Time Off - 20 days a year
• Birthday/celebration PTO - 1 day
• Annual company weeks off
• Flexible sick time off
• Paid volunteer time
• Maternity leave - 18 weeks
• Paternity leave - 10 weeks
• Dental & Vision Insurance
• Life & Disability Insurance
• Group RRSP and DPSP
• Major Medical Insurance (dependent care options)

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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