Senior Product Designer

This role can be performed remotely anywhere within the United States and Canada.

Our mission at FullStory is to rid the world of utterly regrettable product experiences. A crucial byproduct of that mission is to imbue our customers with a deeper empathy for the people that use their software. The unique challenge for a Product Designer at FullStory is to craft breakthrough product experiences that inspire empathy, delight, and immense business value along the way.

Join a team of curious product people seeking to solve the most nuanced of problems, leaving nothing unquestioned or without thoughtful consideration. We go deep on the details, championing the little things that result in exceptional user experiences.

You’ll work closely with Product and Engineering team members, and operate with an intense focus on measurement, while holding space for the subtler sciences of intuition, art, and humanity. In this capacity, you’ll drive healthy, sustainable, and predictable growth for the business.

Day to day you'll:

• Partner with product managers and engineers to frame problems and iteratively design, ship and measure solutions together
• Own and execute design across the entire product lifecycle
• Raise the bar of design excellence
• Bring an entrepreneurial spirit of informed and deliberate research and experimentation 
• Drive collaboration between multiple cross-functional partners to shape design strategy and contribute towards key business outcomes
• Shake us up. Keep us on our toes. Challenge us.

We’re looking for someone who:

• Has 5+ years of experience as a product designer with interest in designing for a fast-growing product-oriented company
• Has experience working with Figma and/or other design tools
• Has experience working with code frameworks on either production code or in prototyping tool sets (e.g., Principle, Framer)
• Has experience building and utilizing operational systems that work well together (e.g, A/B testing, Salesforce, Marketo, Appcues, etc.)

It would be amazing if:

• You have expert knowledge of user-centered design principles proven by a robust portfolio of iterative software work
• You have expert level understanding of usability principles and best practices in interaction and visual design
• You are comfortable with all aspects of the design process including research, low and high fidelity design, and rapid prototyping
• You have facilitation skills and the ability to work with partners across the company to secure support

About FullStory

Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence platform empowers businesses to continuously improve the digital customer experience across sites and apps. FullStory is backed by world-class investors and has 400+ employees around the world, with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. Our company values, in four words: empathy, clarity, bionics, and trust.

Benefits

• Have a life. FullStorians enjoy autonomy and flexibility. From a remote-first work environment to untracked paid time off, we don’t believe in micromanaging your time. After all, smart, driven people are their own best bosses.
• Stay healthy. For our US-based FullStorians, we cover 99% of your premiums and 75% of your dependents’—same goes for dental and vision coverage. 
• Save for retirement. For our US-based FullStorians, we offer a 401k retirement plan through Vanguard and match employee contributions 2:1 up to $7200 USD per calendar year.
• Paid parental leave. We want FullStorians to have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
• Keep learning. FullStory provides professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

FullStory is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If you love technology but aren’t sure if you’d fit in, please apply anyway. 

FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and for each other. And we know better is only possible when we can bring our full selves to work. If you may require reasonable accommodations to participate in our job application or interview process, please contact [email protected]. Requests for accommodations will be treated confidentially.

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