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At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Klaviyo is a technology company that combines customer data and marketing software. We help businesses of every size — from entrepreneurs to iconic brands — deliver amazing experiences across email and other owned channels. We thrive on solving challenging problems and our mission is to empower creators to own their destiny. Please note this is a hybrid role that requires two days per week in our Boston office. Remote candidates will not be considered at this time.
About the Team:
Our Product Design team is organized into a series of product pillars, where multiple teams contribute to the goals of a larger mission. This role sits within the Data Infrastructure pillar, which focuses on the Developer experience and tooling offered to 3rd party developers and partners. The designers in this pillar create and maintain the experience that 3rd party developers and partners use to create additional applications on top of the Klaviyo infrastructure - including API logs, generating sample data, creating net new applications, and more.
About the Role:
As a Senior Product Designer on the Developer Experience and Tooling team at Klaviyo, you will play a pivotal role in shaping and enhancing the experience for developers using our platform. You'll be responsible for crafting intuitive, efficient, and visually appealing tools that empower developers to build and optimize their marketing strategies seamlessly.
How You’ll Have an Impact:
- Take ownership and advocate for a good user experience across our developer experience and tooling
- Explore broad, conceptual ideas and turn them into useful and valuable outputs for our rapidly growing customer base
- Partner with our product and research teams to understand our user needs and gather feedback to inform design decisions, ensuring the developer experience aligns with industry best practices.
- Work closely with other stakeholders including design, content, product, and engineering teams to give and solicit feedback throughout the design process and ensure the feasibility and successful implementation of designs.
- Stay on top of industry trends, emerging technologies, and best practices in developer experience design to continually enhance Klaviyo's offerings.
What You’ll Need:
- Proven self-motivated, detail-oriented craftsperson, able to work efficiently and effectively with other designers, developers, product managers and marketers to advocate for design direction.
- A deep understanding of the end-to-end iterative UX process, including wire-framing, prototyping, user research, and design systems; you can concept, prototype, design, and present solutions that solve user and business problems, delivering measurable customer outcomes
- Strong portfolio showcasing a variety of design projects and your ability to solve complex problems.
- Proficiency in design tools (We use Figma)
- Excellent collaboration and communication skills, with the ability to work effectively in a fast-paced, dynamic environment.
- Passion for creating exceptional user experiences and contributing to the success of internal and external developers building on top of Klaviyo.
Nice to Have:
- Experience designing tooling for developers is a nice plus
- Familiarity with the intricacies of the development process is a nice plus
- Ability to adapt to new information and an openness to change conclusions when necessary; if one approach doesn’t work, you’re ready to try something else
- Ability to mentor junior designers and to give creative direction to bring out their best work
The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
You can find our Job Applicant Privacy Notice here.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Senior Product Designer, Developer Experience and Tooling position?The suggested salary for this position is $156,000-$205,000*
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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