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THE CHALLENGE
Eventbrite has built its business on empowering event creators with solutions to enable their success. In the process, we have touched millions of event creators and consumers, helping them get together, explore their interests, and pursue their passions through live experiences. Now, we’re embarking on a journey to make our experience even more accessible and powerful for new creators joining our platform. As we continue to build a suite of tools to help creators effectively build and market their events, Eventbrite is looking for an experienced Product Designer who can help build a streamlined entryway for new creators interested in growing their businesses. To help us deliver on this ambitious vision, we are looking for a Product Designer who has a proven track record of thinking about the customer experience holistically and strives to make product features and functionality easy to understand and access. Sounds like you? Let’s talk.
THE TEAM
You’ll be joining a global team of experienced and talented Product Managers, Engineers and Designers who are focused on building a product that empowers and enables creators to make great live experiences. We are passionate about events, motivated, collaborative, and a fun-loving team responsible for a high-growth, global business.
THE ROLE
- Drive product design on a cross-functional team dedicated towards improving our information architecture and navigation across feature and marketing land pages.
- Own and enhance our onboarding experience for new creators into the Eventbrite platform, experimenting and iterating towards an experience that provides customer value.
- Define and improve our SEO consumer strategy, introducing new feature pages that attract consumer (and Google’s) attention.
- Partner with UX Research, Product and Engineering to understand user needs through qualitative and quantitative data and determine opportunities and hypotheses for solutions that balance experimentation and iterative development
- Leverage competitive and comparative analysis and data to inform strategic and tactical design decisions.
- Identify, define and document patterns that will standardize development processes across development teams and shape the behavior of millions of event creators.
- Engage and support a culture of feedback with other designers and cross-functional peers to continuously improve the quality of design.
THE SKILL SET
- 5+ years relevant design experience with products that have shipped
- Portfolio showcasing how you approach problems and processes from hypothesis to execution with cross-functional teams
- A user-centered approach to designing software and services for people
- Experience with iterative development as well as A/B testing for experimentation on smaller, impactful feature wins
- Experience designing for diverse groups of people (localization, accessibility)
- Excellent UX, UI/Visual and communication/storytelling skills
- Growth mindset in a constantly evolving industry
- Bachelor’s degree in Design, Visual Communications, or equivalent experience
BONUS POINTS
- Experience working in growth or marketing platform businesses
- Experience defining, documenting and evolving frameworks, especially landing pages and marketing hubs
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- Is telecommuting possible for this job?Yes, telecommuting is possible for this job
