Senior Product Designer

About Cinder

Cinder is the first Trust & Safety operations platform to unify policy, moderation, and investigations to help organizations combat Internet abuse at scale. Leading Trust & Safety teams use Cinder to increase operational efficiency, free up engineering resources, and maintain compliance, all in one system of record.

While we operate as a fully remote company with teammates in NY, DC, Austin, and SF, we also believe in the value of frequent in-person meet-ups and learning face to face. 

For this role, we seek a creative, forceful designer with a keen visual sense to bring bold, product-focused thinking to the software used by the internet’s most critical content moderation, investigations, policy, operations, and security teams. 

What you’ll do

• Work closely with engineers and our Go To Market team to craft a consumer-grade experience for our customers

• Collaborate with the product team to establish and align within a clear product vision.

• Mentor, lead, manage others on our design and front-end team to establish and implement core design principles

• Plan generative and evaluative research to understand our users’ needs, and test design concepts, all the way through execution

• Create compelling wireframes, mocks, and prototypes of golden paths and edge use cases for our software

• Craft beautiful decks with the product team to showcase design solutions for our clients

• Build upon the scalable design language and system for our platform

• Support broader design efforts, including marketing and branding

• Excellent written and spoken English communication skills. As a remote company, we need to be able to communicate with each other and our customers quickly and clearly!

About you

• Strong portfolio that demonstrates a love for simple design solutions.

• Expert level skills in Figma

• Demonstrated experience in wireframing, and creating screen flows and prototypes(Figma, but also Invision, Framer, Origami, etc.)

• Recent experience talking with customers about their needs, and working with PM or Customer Success teammates to turn that feedback into product opportunities for engineering

• Experience leading the work of others—including other designers and engineers—either as a people manager or as a tech lead, or project lead or manager 

• Interest in joining a small, bold team

• Interest in solving some of the world’s most pressing problems

• Strong ability to work within open-ended briefs and build solutions from 0 to 1

Some nice-to-haves

• Experience working at a start-up

• Technical experience and familiarity with object-oriented programming. A background in front end development is very beneficial 

• Experience specifically in React is a plus 

• Experience designing SaaS tools for enterprise-scale customers

• Experience designing information-dense products to provide both broad and deep insights to different user personas

• Experience in building and maintaining design systems

• Experience with motion design and creating delightful moments through animations

• Experience using common website builders (Webflow, Wordpress, etc.) or Tailwind CSS

• Experience working for a social media, marketplace, or media company with knowledge of how attackers can abuse these systems

Why join us?

Cinder works with the most important online platforms in the world, and you will play a major part in shaping our success. From preventing life-changing real world harm to countering advanced adversaries online, you will directly help make the internet safer for us all. Expect a front row seat to tackle the hardest problems for some of the most sensitive, impactful issues we face today.