Senior Product Designer - Cart & Checkout

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 100 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Wish is seeking a Senior Product Designer to drive the cart and checkout areas of our consumer product. This area is crucial to the success of Wish and requires a keen design eye to determine what details and features best help a customer understand what they’re purchasing and all the details associated with that. 

Helping users feel confident and safe in their purchases is an important part of this role. As this is prime real estate in any e-commerce product you will work closely with many partners to determine what best serves the customer and what would distract or dilute the efficacy of this vital part of the purchasing funnel. You will work closely with data science and research to determine opportunities to better optimize these pages as well as address the pain points of customers. 

Who you are:

• ​You are a strong design thinker and practitioner who knows how to find the balance between customer experience and business outcomes. 
• You set the bar high, and you know what great craftsmanship looks like.  Your talent should be evident in your portfolio or case studies, demonstrating skill across platforms.
• You advocate for our user experience, product design consistency, brand voice, and design excellence, promoting design education within the greater organization. 

What you'll be doing:

• Collaborate, influence, and negotiate - You are an expert collaborating across different business units and advocate for product consistency. You influence senior leadership within the company and rally them around doing right by the customer or merchant. You negotiate tactical tradeoffs with other cross-functional partners in an effort to balance design excellence and roadmap completion.
• Represent and advocate for your area’s priorities - You are an advocate for the design voice in the planning & development process, with a focus on cross-functional alignment and work prioritization. 
• Work closely with design leadership - You partner across the organization to ensure a cohesive user experience across the marketplace, and help shape the culture of the design organization.
• Develop the design system - You understand best practices on growing, maintaining, and documenting large design systems. Experience working with front-end engineering teams on implementation is a plus.

#LI-AS1 #LI-REMOTE

• ​At least 5 years of end-to-end product design experience
• Strong UX/UI/visual portfolio: e.g. showcasing thoughtfully designed, painstakingly crafted experiences with depth and clarity, inclusive of insights gained from testing and shipping
• You are a strong design thinker and practitioner who knows how to find the balance between customer experience and business outcomes. 
• You set the bar high, and you know what great craftsmanship looks like. Your talent should be evident in your portfolio or case studies, demonstrating skill across platforms.
• You advocate for our user experience, product design consistency, brand voice, and design excellence 
• Excellent communication skills

Preferred Qualifications

• BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), HCI, or a related field or equivalent practical experience

Here at Wish, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about e-commerce, technology, and a data-driven culture. Even if you don't meet 100% of the above, we encourage you to still apply!

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunities for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider employment for qualified applicants with arrest and conviction records.

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