Senior Product Designer, Candidate Experience - UK

We are Multiverse, a tech scaleup with a social mission. We’re creating a diverse group of future leaders by building an outstanding alternative to university and corporate training, through the power of professional apprenticeships.

We’re one of the fastest-growing businesses in Europe and rapidly expanding in North America, working with over 500 clients including McKinsey & Co, Morgan Stanley, Verizon and Visa. In June 2022, we broke the EdTech funding record (again!) by announcing our $220m Series D, making Multiverse the UK’s first ever EdTech unicorn.

Join us on our journey to democratising access to the best careers and learning opportunities.

Requirements

Your mission

We need you to contribute to the future direction of our Multiverse product to ensure we are continually challenging who gets access to the best careers. We are building a product that supports people at different stages of their career, from those just starting out to those who have already built and established themselves.

You’ll leading design (and designers) on theCandidate Experience Product, across multiple squads looking to solve problems around acquisition, admissions and onboarding of candidates for apprenticeships, working closely with the Admissions, Marketing and Launch operations teams. No two days at Multiverse are the same, so we need someone who is comfortable with the unknown unknowns. On top of that we’re looking for an all rounder who is equally as happy leading and managing designers as digging into design challenges themselves. If you are inquisitive about the ‘why’ we do things, you live to prove and disprove hypotheses and you’re keen to work in a fast-paced, exciting environment, we’d love for you to join us during this exciting growth phase.

Specifically, you will

• Design products and features that are world-class
• Create and refine personas through user research and data
• Conduct concept and usability testing and gathering feedback
• Develop wireframes and prototypes around customer needs
• Find creative ways to solve UX problems (e.g. usability, findability)
• Identify a balance between ‘the right way to do things’ and the ‘right now we need to do things this way’ to achieve our goals
• Communicate design ideas and prototypes to the engineers
• Contribute to a growing Design System and design process
• Keep abreast of competitor product and industry trends

About you:

• You have proven experience as a Senior Product Designer, UX designer, UI designer or similar with a strong portfolio of design projects
• You understand UX principles and methodologies, how to manage change, from identifying a problem to how to solve it
• You’re familiar with interaction design and information architecture
• You’re comfortable and able to prioritize and manage several milestones and projects efficiently
• You work effectively in a collaborative environment and are comfortable with the nature of change within a growing organisation
• You’re proficient in design software (we’re using Figma)
• You are happy to move between focussing on user experience and research with creating design solutions
• You align closely with our values and can share examples of how you have demonstrated them

Benefits

• Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days
• Health & wellbeing - private medical Insurance with Bupa, a medical cashback scheme, life insurance, and access to Spill - all in one mental health support
• Hybrid & remote working - weekly or monthly visits to the London office
• Equity - every Multiverse employee has ownership in the business through equity options
• Team fun - weekly socials and regular offsite events

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.