Senior Manager, Technical Writing

While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered.

Join Databricks in a period of tremendous growth and innovation. Technical writers here play an important role in the product group: You will apply your considerable writing, data, and other technical skills to create compelling content that shows data scientists, data engineers, and data analysts how to use Databricks to solve their toughest data analytics, machine learning, and AI problems.

To succeed in this role, you have a technical background in data science, data engineering, and/or business analytics. You are passionate about instructional writing, with a focus on clarity, straightforward storytelling, and an information architect's approach to organizing material. The work is going to come fast and furious, but you'll never let up on your attention to detail or your advocacy for the customer. If this sounds exciting, we want to hear from you!

What you’ll do

• Manage a team of technical writers:
  • Provide guidance for prioritization, scoping work, and
  • Coach for performance and career development.
  • Lead by example.
• Write high-impact documentation for all parts of the data science and data engineering lifecycle, including deployment and configuration guidance for IT and DevOps engineers, user guidance for data scientists and data engineers, API and command references, tutorials, walkthroughs, sample apps, and best practices guides.
• Collaborate with engineers and product managers to develop customer-focused documentation.
• Collaborate with customer-facing technical staff (support engineers, solutions architects, developer relations) on best practices, onboarding material, and other scenario-based guidance.
• Help guide a use-case-based information-architecture approach to organizing content.
• Help us improve our authoring and production tools and processes.
• Edit content contributed by engineering and the field for technical accuracy, grammar, usage, adherence to style, and fit within information architecture.
• Manage contributed articles through technical review, content edits, and publication.

What we look for

• 7+ years documenting technologies for developers and IT professionals, or equivalent work experience (as a software developer, product manager, or solutions architect, for example).
• 2+ years manager or lead experience. You’ve had oversight and accountability for others’ work in another role. 

• Experience working with big data technologies (data science, data engineering, data warehousing, data analytics, ETL).

• Experience documenting SDKs, APIs, and similar tools.
• Mastery of the tools of the technical writer and editor: consistent voice, straightforward and lively style, understanding of the rules of grammar and usage.
• Demonstrated understanding of information architecture concepts and how to apply them to a constantly-changing website.
• Proficiency in HTML, lightweight markup, and Git.
• Understanding of cloud and distributed data infrastructure.
• Basic proficiency in at least one programming language.

Nice to have

• Experience performing data analysis to drive decision-making.
• Experience developing short video tutorials.
• Experience creating effective and on-brand diagrams.

Benefits

• Comprehensive health coverage including medical, dental, and vision
• 401(k) Plan
• Equity awards
• Flexible time off
• Paid parental leave
• Family Planning
• Gym reimbursement
• Annual personal development fund
• Employee Assistance Program (EAP)