Senior Manager, Product Management

We’re looking for a talented and experienced Product Management leader wants to help us scale our rocket ship and be an instrumental part of shaping our future. We need someone who loves challenges, pushes boundaries and is passionate about building a transformational product. At this high profile, high visibility role, you will get to define and drive the product roadmap, manage priorities within cross-functional teams, make smart, data driven decisions, present conclusions, trade-offs and recommendations directly to both customers and our C-suite, and take multiple product lines from ideation to post-production support. And best of all, you will be part of a proven, world class team that is solving complex problems and delighting our customers. 

Key Responsibilities 

• Own the Customer Voice – You will be our product champion in front of customers, taking regular feedback, communicating about what we are doing new & how we are doing it better, helping create more customer champions. You will understand the business landscape, talk the business language and help bring our customers & product together. 

• Combine an Entrepreneurial Spirit with a structured methodology – You will be leading key strategic initiatives from the front while trying to tackle and improve highly customized existing processes. Therefore, you would be required to have a scrappy mindset to quickly kick start things, and then a structured and methodological approach to take them to the finish line in a productized, repeatable manner, at scale. 

• A Manager and a Coach – Take our strong and highly motivated team of PMs and make them world class. We are specifically looking for someone who wants to help his team learn new tricks, grow as professionals and individuals, and evolve to be self-sufficient and highly reliable top shelf team that all rows in the same direction. 

• Drive Product Roadmap – Contribute to company-level strategic decisions by championing current and future state capabilities of the platform. Set the course for your team’s future, and then drive Go-To-Market, product pitches and plan to General-Availability for new product areas. 

• Define Success – Define metrics to measure success of the Platform and drive a culture of data-driven decision making. Actively monitor these key business metrics and adjust priorities based on key team goals. 

• Lead your product Engagement & Communication – Establish rapport with leaders across all departments including Engineering, Marketing, Analytics, Sales, Business Development, and work collaboratively with them to streamline communication and processes. You will specifically be a point person our leadership and internal stakeholders will look up to for answers or direction on anything related to your products. 

• Build for speed at scale – Define and drive processes that would enable us to execute quickly, while still doing it in a repeatable and sustainable manner. You will need to choose where to invest your and your team’s time, effectively communicate the trade-offs, and make sure we can hit not just today’s goals, but also our 1 and 3 year goals. 

Skills & Qualifications 

• Strong business acumen and ability to work through complex and ambiguous business requirements from for full life cycle for Product Development 
• 8-10 years of Product Management experience with empathy for users, and understanding of their process and requirements  
• 5+ years of managing product managers directly 
• 5+ years of CRM Expertise. Deep understanding of CRM systems (e.g., Salesforce, HubSpot, Microsoft Dynamics) and how they support business operations like sales, marketing, and customer service.
• Familiarity with analyzing customer data and translating insights into actionable product improvements.
• Understanding user experience and interface design principles to ensure customer satisfaction.
• Understanding of Integration and APIs. Needs to have knowledge of integrating CRM tools with other business software and systems.
• Professional experience with Cloud and SaaS Models. Looking for someone with experience in cloud-based CRM solutions and SaaS product development.
• Experience managing on & off-shore team members 
• Drive prioritization and collaboration with cross-functional teams 
• Excellent written and verbal communication skills 
• Ability to envision product ideation through post-production release support  
• Ability to build scalable work processes 
• Be a hands-on contributor  

Preferred qualifications 

• Experience working in the automotive industry 
• Experience building complex enterprise-level B2B software 
• MBA from a top-tier global business school 

The salary range for this position is $199,000 to $270,000.  The salary range describes the minimum to maximum base salary range for this position across applicable US locations. This position is also eligible for a (bonus or commission) whereby total compensation may exceed base salary depending on individual performance. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Your recruiter can share more about the specific salary range during the hiring process. In addition to the compensation listed, this position is eligible for equity compensation.

Current Tekion Employees – Please apply via Greenhouse Internal Job Board