Senior Manager, Product Management, Messaging

See yourself at Twilio

Join the team as our next Senior Manager, Product Management, Messaging 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to lead the Marketing and Growth Product team in Messaging 

This team is responsible for adding features to augment Twilio’s Messaging platform with primary focus on, but not limited to Marketing use cases. This team will also own the add-ons for Twilio Messaging. 

Responsibilities

In this role, you’ll:

• Define our vision for a reliable, stable, and easy-to-use platform
• Lead a team of talented product managers
• Generate and own the multi quarter/year product roadmap for marketing and growth
• Build the roadmap for messaging add-ons that differentiates Twilio Messaging 

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 7+ years with Product Management and 3+ years experience with B2B Software
• Experience with developer products is required. Must be technically savvy and have a good understanding of APIs, designing APIs, and data.
• Experience leading multiple products as well as taking products from concept to launch
• Experience managing products/ services in the email, messaging, marketing and engagement space strongly preferred but not required.
• Bachelors in computer science or equivalent experience

Desired:

• 2+ years with people management is a plus
• Master degree in business administration or equivalent experience

Location 

This role will be remote, and based in the West Coast, USA

Approximately 5% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.