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Senior Internal Technical Writer

InternshipUX writer$144,000-$174,000 Boston, United States
Paid time off
Stock options
Tuition reimbursement
Diversity, Equity, and Inclusion
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As an Internal Tech Writer on the Engineering Enablement team, you will help build programs that enable engineering employees with the skills, mindsets, practices and sense of community needed to build and deliver best-in-class software. Our team strives to build robust, scalable, and standardized programs focused on product and technology knowledge where everyone, regardless of their team or location, has an equitable experience and relevant enablement paths.

We are working to shift our culture around knowledge management and documentation for our engineers. You will work to develop a strategy to consolidate documentation, establish a more formal structure for our internal Confluence organization, naming of documents, formatting standards, etc. You’ll also partner with internal subject matter experts to write and manage documentation for core programs like engineering onboarding, enablement programs, as well as large scale product overviews.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What you’ll do:

  • Build, manage, set the direction and promote an information architecture strategy within Datadog Engineering. 
  • Set internal policies and best practices around knowledge management for Confluence, Stack Overflow and other tools used for writing and discovering technical information.
  • Define a vision for and develop engineer-facing documentation and training materials for Datadog’s internal architecture, software, and developer tools.
  • Partner with our engineering teams to create internal documentation throughout the application development life cycle and other internal engineering processes.

Who You Are:

  • You enjoy organizing information, making it easily accessible and learning about new technologies and languages.
  • You are conversant in modern infrastructure such as IaaS cloud services and containers.
  • You have written or managed server-side software and documentation.
  • Previous experience partnering with engineers and developers to design a robust technical training and documentation for this audience
  • You can partner with developers and other SMEs to create robust technical documentation for developers. 
  • Working knowledge of StackOverflow and its uses for content management
  • Strong experience with Confluence as a documentation and content management tool
  • You have publicly available technical writing samples, i.e. documentation on engineering processes, tooling or architecture

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: (Describe opportunities offered here)

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intradepartmental mentor and buddy program for in-house networking
  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
  • Access to Inclusion Talks, our internal panel discussions
  • Free, global mental health benefits for employees and dependents age 6+
  • Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.


The reasonably estimated salary for this role at Datadog ranges from $144,000 - $174,000, plus a competitive equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

About Datadog: 

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Your Privacy:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Internship contract
  • What's the salary range for the Senior Internal Technical Writer position?
    The suggested salary for this position is $144,000-$174,000
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Datadog
Datadog is an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.
Analytics, Cloud Computing
1K-5K employees

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