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Senior Growth Product Marketing Manager, Appointments

Square is hiring a Product Marketing Manager


Location
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Full-time
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Job description
Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

We are looking for a creative, organized, and results-oriented individual to join Square as a Senior Growth Product Marketing Manager, on our Square Appointments team. You will work closely with product marketing managers and product managers to achieve the team's marketing goals and drive growth for the business. This role will have a strong emphasis on the opportunity identification, solution design, creation, execution, and optimization of growth campaigns including email, in-product, and offline channels. Success in this role means working cross functionally to design, launch, and analyze marketing campaigns. You'll be responsible for driving business goals and engagement across Square's products. You will report to the Product Marketing Lead, Appointments.

The ideal candidate who is motivated to dive in and learn by doing. You can ramp up quickly, partner well with our cross-functional teams, and work effectively against goals.

You will:

  • Manage a small team and set the vision, roadmap, and direction for growth campaigns and experiments across email, in-product, public web, and offline touch points
  • Generate data-driven hypotheses for improving marketing performance, design and execute A/B tests, and apply knowledge of basic statistics (e.g. sample size, significance) to separate signal from noise
  • Lead the ideation and execution of experiments that drive growth for our business, partnering closely with engineering, data, and design teams to implement iterative tests across web and mobile platforms
  • Analyze findings, report on KPIs, and present recommendations to a broader group of stakeholders
  • Own and optimize lifecycle marketing, testing new channels and logic to acquire, convert, and retain customers
  • Manage web experimentation to improve key website metrics, including visits, bounce rate, time on page, and conversions
  • Partner with our teams to create lead gen campaigns and external agencies to further optimize app installs and web signups through ASO and SEO experimentation
  • 8+ years of growth marketing or related experience with a Bachelor's degree, or 6+ years with a Master's degree
  • Ability to communicate with diverse technical and non-technical groups, spanning all organizational levels
  • Demonstrated track record developing and executing A/B tests, analyzing and translating data into business and consumer insights
  • Experience with Excel (can perform complex functions) or Google Sheets and writing SQL queries -- you can pull your own data to answer your questions
  • Experience with marketing automation platforms (Iterable, Marketo, Hubspot or related), testing platforms (Optimizely, Visual Website Optimizer, Bounce Exchange, etc), content management systems (Contentful, etc) and analytics tools (Looker, Amplitude, Google Analytics, Adobe Site Catalyst, etc)

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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Square

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Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!
Square has been started in 2009 and employ about 1000+ people.
How to apply
Please let Square know you found this offer on We Love Product as a way to support us so we can keep publishing more product marketing manager job offers.