Senior Director, Product Marketing

See yourself at Twilio

Join the team as our next Senior Director of Platform Marketing!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

We believe in the power of developers to build memorable customer experiences, and we offer a platform to help them do that. The goal of this role is to get businesses to adopt Twilio by showcasing the capabilities of our customer engagement platform. This individual will lead a team of passionate product marketers and partner with engineering as well as the broader marketing organization to tell our story across audiences, from developers, to line-of-business owners, and to C-level executives.

Responsibilities

In this role, you’ll:

• Provide leadership, structure, and direction to a talented and hardworking team of product marketers.

• Partner closely with Product Management to understand Twilio’s platform strategy and develop top line customer narratives and compelling content.

• Develop strategies for establishing awareness of Twilio at the C-suite level while still staying true to our developer roots.

• Produce high-quality scalable content, including presentations, FAQs, data sheets, webinars, and evaluation guides for use by the sales organization and partners.

• Take a leadership role in crafting keynotes for high profile events, including our flagship SIGNAL event, our scaled Engage events, and our annual company and sales kick-offs.

• Partner with demand generation, campaign, and corporate marketing teams to ensure we are telling our platform story across all of our channels.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 10+ years experience in developer or platform marketing.

• 7+ years experience managing teams of hard-working individuals

• Experience working across product and organizational lines to craft a unifying story.

• Excellent communication skills, both oral and written, including the ability to present complex material to customers, press, and analysts in a compelling way.

• Ability to simplify without dumbing down—to take complex developer-focused products and communicate their value to line-of-business owners and C-level executives.

Location 

This role will be remote.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

• The estimated pay range for this role, based in Colorado, is $182,580 - $243,440 

• Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

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