Senior Director, Product Design

About Platform.sh

Platform.sh is Platform-as-a-Service (PaaS) that removes the complexities of cloud infrastructure management and optimizes development-to-production workflows, reducing the time it takes to build and deploy applications. Delivering efficiency, reliability, and security, giving development teams both control and peace of mind. Built for developers, by developers.

Adopted and loved by 16,000+ developers, 7,000 customers, and for nearly a decade Platform.sh has been providing innovative capabilities that serve as the launchpad for creative development teams’ out-of-the-box thinking.

We provide 24x7 support, managed cloud infrastructure, and automated security and compliance with an all-in-one PaaS. We give our customers complete control over their data by keeping applications secure and available around the clock.

Platformers are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Bring your expertise and enthusiasm to our growing, global organization. Your contributions, collaboration, and unique point of view are recognized and valued here.

Impact of a Senior Director, Product Design

As Director of Product Design, you shape the creative vision and user desirability of our entire product portfolio. Reporting to the Chief Product Officer, you lead all product design efforts and guide a team of talented designers to deliver intuitive, impactful experiences that empower our users.

You partner equally with Product Management and Engineering in our 3-in-a-box model, ensuring design is embedded in every step of the product journey. Through mentorship and problem-solving, you support your team in tackling complex challenges. You own our user research program and design system, and champion the adoption of design thinking across the product lifecycle.

Your deep experience in iterative interaction design for technical users informs every decision. You bring a strong understanding of the challenges facing modern software developers and use that insight to advocate for exceptional user experiences. Your leadership balances hands-on design work with strategic direction, enabling the team to move quickly without compromising quality.

You thrive in dynamic, fast-paced environments. You know how to integrate user feedback into the design process, mentor with intention, and lead with clarity and confidence. Your impact ensures our design practice not only elevates the product, but also drives business success.

What to expect

• User Experience Advocate: Champion exceptional user experiences by weaving usability, accessibility, and aesthetics into every product interaction.

• Product Leadership: Partner closely with product management and fellow product leaders to shape and iterate the roadmap, ensuring solutions are desirable, feasible, and viable.

• Design Team Leadership: Set clear objectives, establish efficient workflows, and foster a culture of collaboration and creative excellence.

• Design Process: Oversee the end-to-end design process, from ideation to implementation, ensuring cohesive, user-centered outcomes. 

• Cross-Functional Collaboration: Align design strategy with technical realities, market dynamics, and business goals. Confidently challenge and influence product and engineering decisions to foster healthy, constructive tension.

• User Research: Evolve and scale our user research programs and processes, embedding real user feedback into every stage of the product development process.

What you bring

• Design Expertise: 5+ years of experience leading product design teams, with a proven track record and a portfolio that showcases impactful, user-centered software products.

• Design Driven Outcomes: A strong grasp of design fundamentals, systems thinking, usability, and interaction design. You drive measurable outcomes through design and are fluent in leveraging various design systems and tools (e.g. Figma).

• Developer Awareness: A deep understanding of the modern software developers world, including the tools they use, their workflows, and the challenges they face, enabling you to design solutions that genuinely support their needs.

• Design Leadership: Proven experience mentoring and growing design teams. You foster a culture of experimentation, accountability, and collaboration, and advocate for design through clear storytelling and influence at all levels.

• Collaborative Mindset: Ability to thrive in remote, globally distributed teams. You bring others along, align across disciplines, and build momentum around shared goals.

• Empathy and Adaptability: You approach problems from multiple angles, designing inclusive solutions that reflect a wide range of user needs and experiences.

• Continuous Improvement: Continuously seeks opportunities to refine workflows, improve efficiency, and elevate the design practice as a whole.

Where we hire

At Platform.sh, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for nearly a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, or the UK. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Platformers. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Chief Product Officer)
3. 60 Minutes with Team (IC's)
4. 60 Minutes with Leadership (VP, Engineering)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Platform.sh, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion.

If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.