Director of Product Design, Clinical Group

About Us 

At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. This includes your neighborhood psychologist, family and marriage therapists, nutritionist, speech language pathologist —the small business owners who dedicate their careers to helping others. Our solution provides them with an all-in-one platform to manage their practice and the tools and resources to thrive as a practitioner and business owner. 

The Role

We’re hiring a Director of Design to lead the UX vision for our Clinical Group. This team is building AI-powered workflows that transform how behavioral health clinicians handle progress notes, care planning, and administrative load. You'll lead a team of designers across 6 squads, guiding how we infuse AI into every step of the care delivery journey.

This is a senior leadership role for a systems thinker who can toggle between strategy and execution. You’ll shape the long-term Clinical Assistant vision, guide fast-paced MVP delivery, and ensure quality, trust, and usability across one of the most sensitive areas of our product.

Responsibilities

• Define and scale the Clinical design team: structure, rituals, staffing, and standards
• Co-lead the Clinical Assistant strategy with Product and Engineering
• Ensure user trust, clarity, and adoption across AI-powered clinical experiences
• Balance exploration and execution across documentation, group care, and care planning
• Work closely with the AI acceleration team to connect prototyping with real-world workflows
• Champion human-centered design within an AI-powered product evolution
• Lead product storytelling efforts that shape cross-company understanding and support
• Mentor designers through ambiguity, rapid learning cycles, and system-level design decisions
• Advocate for accessibility, transparency, and reliability in AI-assisted care
• Represent the design org in executive planning and XFN decision forums

Desired Skills & Experience

• 10+ years in product design, with 5+ leading teams and strategy in healthcare or regulated spaces
• Track record designing AI-powered tools with strong UX patterns and systems thinking
• Experience designing AI-powered tools, including hands-on work with prompt engineering, LLMs, or agentic workflows. Comfortable collaborating with cross-functional partners on early-stage prototyping and system behavior tuning
• Experience with natural language interfaces, agentic workflows, or clinician-facing applications
• Strong point of view on quality, with the ability to mentor and influence at the craft level
• Comfortable navigating HIPAA, clinical workflows, and trust requirements in health tech
• Strategic partner to Product and Engineering, able to spar without ego and push for clarity
• Experience collaborating with AI or infrastructure teams on early-stage experiments
• Skilled communicator, strong presence in executive forums and cross-functional planning

Base Compensation Range

$230,000 - $280,000 annually

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

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