Working at Atlassian
Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
With a sufficient timezone overlap with the team, we’re able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.
Atlassian is one of the fastest-growing software companies in the world, with millions of users across our products (Jira, Confluence, Bitbucket, Trello, and Statuspage, to name a few.) We’re making significant investments in experience design, seeking to make Atlassian products crucial for all Teams. We’re growing our global design organization and searching for passionate, hard-working information specialists to help us.
Information is a powerful and essential element of the user experience. For developers, this is even more true – without great documentation, it is nearly impossible to build new apps, services, and products.
At Atlassian, we look at the way we communicate technical information to our internal and second and third-party developers as an end-to-end journey. This journey begins as developers get started with building on the Atlassian stack, and ends with a living set of reference materials that answer any question they may have as they build, launch, monitor, and support their work.
This is not a traditional technical writing role. As part of the Platform Adoption team at Atlassian, you'll be empowered to experiment with a variety of approaches to creating technical content and use design thinking to drive solutions centered around user needs. Your information outputs will guide and inspire Atlassian product teams to adopt core Platform capabilities and enable new collaborative products to be assembled quickly, allowing them to focus on product/market fit instead of building the basics.
More about you
This job is for someone who thinks bigger than traditional software documentation. You can explain complex features and capabilities in ways that are useful for experienced audiences, but which are also helpful and approachable for more novice readers getting into the domain or learning a new API.
We are looking for candidates who love to work with teams to ensure they are providing a great information experience. Someone who is ready to not only own the documentation for their domain but also contribute to and help drive projects that benefit the larger documentation community here at Atlassian.
When you join the team, you would be expected to have:
- proficiency in technical writing skills
- ability to read, write, and verify code samples (e.g., JavaScript, Java, Python)
- familiarity with standard web-based publishing tools (e.g., Markdown, HTML, CSS, XML)
- familiarity with standard developer tools (e.g., Git, Bitbucket, Bamboo)
- experience documenting APIs, writing code samples, tutorials, and other technical content related to building or extending products and apps
and ideally, you would have:
- a knack for creatively engaging with developer audiences
- experience working on cross-product documentation
- an ability to challenge yourself and others
- experience in improving or building both information architectures and content strategies for documentation
- experience with usability testing, card sorting, and other techniques toensure that your work is not just accurate, but that it is also effective for your target audience
- good communication and presentation skills
More about our team
We believe information is critical to any user experience. When you join Atlassian as a Content Designer, you become part of the Atlassian Design organization. Content Design includes everything needed to understand, support, market, and use that product. You won't own all the content, but you'll help make sure the stories we tell are consistent and create a great experience for our customers.
Read more about Design at Atlassian here:
Show us something
Along with your resume, send or point us to an example of some developer-focused content you've written, such as an authentication guide, API documentation, or a tutorial.
With a sufficient timezone overlap with the team, we’re able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.
Our perks & benefits
To support you at work and play, our
perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
About Atlassian
The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal:
to unleash the potential of every team.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.