A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $500B industry — we must be doing something right.
We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.
At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.
Thumbtack by the Numbers
We’re a tight-knit and highly-collaborative team of Product Designers, Content Designers, Researchers, and Design Ops working closely with cross-functional partners to envision and deliver experiences that help people care for their home and empower small businesses nationwide to grow. We collaborate regularly through design reviews, work sessions, and presentations to inspire and influence the direction of the product and company as a whole.
We’re looking for a Design Program Manager to join the Design Ops function within the Design team. Design Ops focuses on all things that empower high quality craft, methods, and processes to amplify the value and impact of Design at Thumbtack, using qualitative and quantitative feedback to evolve these processes. You’re passionate about the design space, and will be responsible for partnering with the Design leadership team to identify and implement ops improvements, develop and maintain new Design team programs, and execute on the team’s vision.
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
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Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact [email protected].
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