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Coinbase

Senior Design Program Manager

Paid time off
This job offer is closed.
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We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 73 million accounts in more than 100 countries. 

Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture.

Ready to #LiveCrypto? Who you are:

  • You’ve got good vibes. You’re optimistic about the future and determined to get there. 
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

We’re looking for a Senior Design Program Manager to join the Strategic Programs team within the Product Organization. In this role you will be responsible for leading complex cross-functional programs and drive operational excellence for our Design & Research org. Our ability to scale the business whilst maintaining a high-bar for quality greatly depends on the success of this role and helping to build strong Design operations.

You will lead change by identifying and implementing process improvements and champion consistent best practices through clear communication & training. 

What You'll Be Doing (i.e., Job Duties) 

  • Lead large scale Design programs that are highly complex & cross functional in nature 
  • Engage with stakeholders to clearly define Design work requirements, understand the size of efforts/level of complexity, before aligning on an agreed schedule & implementation plan
  • Monitor program status and proactively identify issues and risks. Succinctly communicate issues to relevant stakeholders and proactively collaborate with partners to ensure timely resolution.
  • Implement ‘Best Practice’ project tracking tools & frameworks that will improve planning, visibility and collaboration across teams
  • Facilitate planning discussions, brainstorms & reviews whilst bringing a clear perspective that help Leads & teams align on an approach and prioritize their efforts
  • Proactively identify scalable systems, tools & processes that enable the Design & Research org to remain best ‘Best-In-Class’ during global hypergrowth
  • Assess key operational pain-points and bring innovative solutions across our engagement models, workflows, processes & tooling.
  • Support Design & Research leads during annual & quarterly planning cycles and manage resource dependencies including OPEX, headcount & contractors
  • Own vendor, agency & contractor management, and implement process improvements to how they onboard & collaborate with internal teams.
  • Support the development of Design operations by optimizing our onboarding/training resources, asset/resource management and crit/feedback processes
  • Coach & mentor junior Design program managers on the team, as needed

What We Look For In You (ie. Job Requirements)

  • 7+ years of experience in design/UX program management or design/UX operations
  • Highly skilled at organizing, planning & stakeholder management
  • Experience implementing and optimizing scalable processes in a Design & Research org
  • Excellent verbal and written communication skills working with technical and non-technical partners
  • Enjoy solving hard problems and can turn incomplete or ambiguous inputs into action plans
  • Able to manage multiple partners and priorities simultaneously
  • Ability to execute within timelines, and deliver projects on time and on budget.
  • You have the highest quality standards and expect the same of those working with you.
  • Ability to operate in a fast-paced and highly creative environment and define complex programs with multiple workstreams.
  • Low ego, collaborative, positive attitude, and open-minded

Nice to haves

  • Certification in Program Management or Project Management
  • Knowledge about Cryptocurrency and Blockchain technology

Notice for Colorado applicants as required by sb19-085 (8-5-20). Target annual salary for this role performed in Colorado, is $170,850 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

ID: G1849

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.    

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@ coinbase.com and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodations@ coinbase.com for additional information or to request accommodations.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Coinbase
Coinbase Global, Inc., branded Coinbase, is an American company that operates a cryptocurrency exchange platform.
Website
Industry
Bitcoin, Blockchain
Founded
2012
Size
1000+ employees

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