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Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love, and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.
We seek to embed a Senior Design Program Manager within a key client account.
100% remote work
Duration:6 months
Senior level = 8-10 years of experience
Day to day activities
- As a Senior Design Program Manager,you will work collaboratively with design, technical PM's, and engineering teams to plan, execute, and deliver customer-facing programs, improve existing processes, and explore new ways for design to work.
- Gathering requirements
- Managing design team allocation and resourcing
- Coordinating deliverables and managing design backlogs
- Maintaining transparency between design and cross-functional partners
Key responsibilities
- Actively leads the design team and is recognized by stakeholders as UXD’s single Point-of-Contact.
- Acts as scrum master for UXD team backlog: attends release planning, runs stand ups, sprint planning, retrospectives.
- Tracks all major project milestones and deliverables.
- Ensures that design sprint plans meet broader timelines for any dependencies with our technology organization and business partners.
- Oversees design resource allocation, ensuring design resources are not over or under allocated.
- Identifies project risks and formulates and implements risk mitigation techniques to minimize issues.
- Demonstrates the ability to handle project ambiguity and lead delivery teams to identify creative solutions.
- Schedules and manages team meetings and communicates assignments to ensure timely delivery, while also ensuring meetings are efficient and minimized
- Supports the design team’s implementation of standards and design guidelines.
- Prepares management reporting, including status, project health, and financial metrics.
- Ensures all applicable reviews and sign-offs are in place.
- Creates partnerships with Product and Technology organizations, particularly the Product PGM to drive end-to-end execution.
Requirements
- 8+ year's experience applicable to program management
- Product-centric (not marketing)
- Experience working in a cross-functional role in a retail or digital product environment
- Excellent communications/writing & interpersonal skills
- User Experience background highly desired
- Works well independently
- Nice to have:Experience facilitating workshops, Asana, hardware or software product experience
Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Freelance contract
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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